A. Medhurst, and S.Albrecht, "Salesperson Engagement and Performance: A Theoretical Model." Journal of Management & Organization 17 (3): 398-411, May 2011.
A. Meintjes, and K. Hofmeyr, "The Impact of Resilience and Perceived Organizational Support on Employee Engagement in a Competitive Sales Environment." SA Journal of Human Resource Management 16: 1-11, May 2018.
A. Saoussany, and M. Asbayou, "Measure. Individual Job Performance: it’s Determinants and Its Individual Performance at Work: It is Determinants and Its Measure. Individual Job Performance: It’s Determinants and Its Measurement." Audit of Accounting and Auditing Review 6 (September): 356-69, 2018.
A. Zulqurnain, S.Sabir, and A. Mehreen, "Predicting Engagement and Performance through Internal Factors: Evidence from the Textile Sector." Journal of Advances in Management Research. 21 November 2019.
A.B. Bakker, B. Arnold, and M.P .Leiter, "Work Engagement: a Handbook of Essential Theory and Research". Psychology press, 2010.
B. Bande, P. Fernández-Ferrín, A. Varela Jose, and J. Fernando, "Emotions and Salesperson Propensity to Leave: The Effects of Emotional Intelligence and Resilience." Industrial Marketing Management 44: 142-53, 2015.
B. Motyka, "Employee Engagement and Performance: A Systematic Literature Review." International Journal of Management and Economics 54 (3): 227-44, 30 Sept 2018.
B.L Rich, A.L. Jeffrey, and E. R Crawford, "Job Engagement: Antecedents and Effects on Job Performance." Academy of management journal 53 (3): 617-35, 2010.
C. Fornell, D. Larcker, W. Perrault, and C. Anderson. "Structural equation modeling in practice: a review and recommended two-step approach." 103 (3): 411-23, 1988.
F. L. Cooke, B. Cooper, T. Bartram, and J. Wang, "Mapping the Relationships between High-Performance Work Systems, Employee Resilience and Engagement: A Study of the Banking Industry in China." The International Journal of Human Resource Management 30 (8): 1239-60, 2019.
F. Luthans, "The Need for and Meaning of Positive Organizational Behavior." The International Journal of Industrial Occupational and Organizational Psychology and Behavior 23 (6): 695-706, 2002.
F. Luthans, J. B. Avolio, F. O. Walumbwa, and W. Li, "The psychological capital of Chinese workers: exploring the relationship with performance." Management and Organization Review 1 (2): 249-71. 2005
H.N. Ismail, A. Iqbal, and L. Nasr, "Employee Engagement and Job Performance in Lebanon: The Mediating Role of Creativity." International Journal of Productivity and Performance Management 68 (3): 506-23, 2019.
I. M. Martínez, J. Peñalver, and I. Meneghel, "Take Care of Well-Being: How Facilitators and Engagement Predict Performance of University Students." Multidisciplinary Journal for Education, Social and Technological Sciences 3 (1): 100-117. 2016.
I.T. Robertson, C.L. Cooper, M. Sarkar, and T. Curran, "Resilience Training in the Workplace from 2003-2014: A Systematic Review." Journal of Occupational and Organizational Psychology 88 (3): 533-62, 25 April 2015.
J .C. Usunier, "Trade between Cultures: A Cultural Approach to International Marketing. Ed. Paris». University of France. 1992
J. Anitha, "Determinants of Employee Engagement and Their Impact on Employee Performance." International Journal of Productivity and Performance Management 63 (3): 308-23, 8 April 2014.
J. Bishop, "The Recognition and Reward of Employee Performance." Journal of Labor Economics 5 (4, Part 2): S36-56. 1987
J. Bishop, “The Recognition and Reward of Employee Performance.” Journal of Labor Economics 5(4, Part 2): S36–56, 1987.
J. Block, and A. M Kremen, "IQ and Ego-Resiliency: Conceptual and Empirical Connections and Separateness." Journal of Personality and Social Psychology 70 (2): 349, 1996.
J. C. Nunnally, "Psychometric Theory, New York: McGraw-Hill Book Company." New York: McGraw-Hill, 1978.
J. Cusin, "Hostile Survival: The Qualitative Study of Sensitive Subjects in Management." Communication to International Association of Strategic Management (AIMS), 2008.
J. F. Hair, J.J. Risher, M, Sarstedt, and C.M. Ringle, "When to Use and How to Report the Results of PLS-SEM." European Business Review: 00-00, 2018.
J. J. Croutsche, "Study of Causal Relations: Use of Structural Equation Models (Methodological Approach)." The Journal of Management Science: Management and Management (198): 81, 2002.
J. P Meyer and N. J. Allen, "Commitment in the Workplace: Theory, Research, and Application. Wise Success." Academy of Entrepreneurship Journal 22 (2): 39-53. 1997
J.B. Avey, J.R. Rebecca, F. Luthans, and H.M. Ketan, "Meta - analysis of the Impact of Positive Psychological Capital on Employee Attitudes, Behaviors, and Performance". Human resource development quarterly 22(2): 127–52, 2011.
J.C. Nunnally and IR. Bernstein." Psychometric Theory. "New York: Oxford Univer." 1994.
J. E. Anderson, D. B. Harris, E. Werner, and E. Gallistel, "A Survey of Children's Adjustment over Time." Minneapolis, inn. University of Minnesota. 1959
J.F. Hair, G. T. M. Hult, C. M. Ringle, and M. Sarstedt, " A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)."Second Edi. SAGE Publications, 2017.
K. Alfes, C.Tuss, E.C.Soane, C.Rees and M.Getenby, "The Relationship between Line Manager Behavior, Perceived HRM Practices, and Individual Performance: Examining the Mediating Role of Engagement." Human resource management 52 (6): 839-59, 19 November 2013.
K. J. Preacher, and A. F. Hayes, "Asymptotic and Resampling Strategies for Assessing and Comparing Indirect Effects in Multiple Mediator Models." Behavior Research Methods 40 (3): 879-91. August 2008.
K.W .Luthans, S.A Lebsack, and R. R. Lebsack, "Positivity in Healthcare: Relation of Optimism to Performance." Journal of Health Organization and Management 22 (2): 178-88, 2008.
L. Kašpárková, M. Vaculík, J. Procházka, and W. B. Schaufeli, "Why Resilient Workers Perform Better: The Roles of Job Satisfaction and Work Engagement." Journal of Workplace Behavioral Health 33 (1): 43-62, 2018.
M .Tenenhaus, "PLS Regression: Theory and Practice". Technip editions, 1998.
M. A. Bhatti, S. H. Husain, and M. A. Al Doghan, "The Role of Personal and Job Resources in Boosting Nurses' Work Engagement and Performance." Global Business and Organizational Excellence 37 (2): 32-40, 2018.
M. Jakubik, and M. Vakkuri. "The E-Experience." Exploring Employee Engagement. E-publication Haaga-Helia." Available on-line: http: // www. Haaga-helia. Fi / sites / default / files / Kuvat-jaliitteet / Palvelut / Julkaisut / hh_e-experience_higres, 2015.
M. Kotze, and P. Nel, "Psychometric Properties of the Adult Resilience Indicator." SA Journal of Industrial Psychology 39 (2): 1-11, 2013.
M. S. Christian, A. S Garza, and J. E Slaughter, "Work Engagement: A Quantitative Review and Test of Its Relationships with Task and Contextual Performance." Personnel Psychology 64 (1): 89-136, 2011.
M. Stone, "Cross-Validatory Choice and Assessment of Statistical Predictions." Journal of the Royal Statistical Society. Series B (Methodological) 36 (2): 111-47. 1974.
M. Jakubik, "Talent engagement framework as a journey to performance." Review of Innovation and Competitiveness 2 (3): 101-22, 2016.
M.A. Balambo, J. El Baz, and S. Lazaar. . "The Analysis of Structural Equation Models by PLS Method in Inter-Organizational Relationships: The Case of Research in Logistics." One (10): 17-27, 2015.
N. Gupta and V. Sharma, "Relationship between Leader Member Exchange (LMX), High-Involvement HRP and Employee Resilience on Extra-Role Performance: Mediating Role of Employee Engagement." Journal of Indian Business Research 10 (2): 126-50, 2018.
N. Kosuke, J.F. Houfek, C.R. Barron, S.F. Stoltenberg, K. A. Kupzyk, and M. J. Rice, "A Concept Analysis of Resilience Integrating Genetics." Issues in mental health nursing 38 (11): 896-906, 2017.
O. Noraini, and A. M. Nasurdin, "Work Engagement of Malaysian Nurses: Exploring the Impact of Hope and Resilience." 5 (12): 1990-94, 2011.
P. Malik, and P. Garg, "Learning Organization and Work Commitment: The Mediating Role of Employee the International Journal of Human Resource Learning Organization and Work Commitment: The Mediating Role of Employee Resilience." The International Journal of Human Resource Management (October): 1-24, 28 Oct 2017.
P.Warr and I. Inceoglu, "Job Engagement, Job Satisfaction, and Contrasting Associations with Person-Job Fit." Journal of Occupational Health Psychology 17 (2): 129, April 2012.
R.K. Singh, R. Agnihotri, and M. Krush, "Understanding the Mechanism Linking Interpersonal Traits to Pro-Social Behaviors among salespeople: Lessons from India." Journal of Business & Industrial Marketing 27 (3): 211-27, 17 February 2012.
S .Sonnentag, and M. Frese, "Performance Concepts and Performance Theory." Psychological management of individual performance 23 (1): 3-25. 2002
S. Geisser, "The Predictive Sample Reuse Method with Applications." Journal of the American Statistical Association 70 (350): 320-28, 1975.
S. Sonnentag, J. Volmer, and A. Spychala,. "Job Performance." The Sage handbook of organizational behavior 1: 427-47. 2008.
T .Wall, and L. Bellamy, "Redressing Small Firm Resilience: Exploring Owner-Manager Resources for Resilience." International Journal of Organizational Analysis 27 (2): 269-88, 24 April 2019.
W. B. Schaufeli, A. Shimazu, J.J Hakanen, and M. Salanova, "An Ultra-Short Measure for Work Engagement the UWES-3 Validation across Five Countries". European Journal of Psychological Assessment. http://dx.doi.org/10.1027/1015-5759/a000430, Oct 2017.
W. W Chin, R.A. Peterson, and S.P. Brown, "Structural Equation Modeling in Marketing: Some Practical Reminders." Journal of Marketing Theory and Practice 16 (4): 287-98, 2008.
W.B .Schaufeli, M. Salanova, V. Gonzalez roma, and A. B. Bakker, "The Measurement of Engagement and Burnout: A Two-Sample Confirmatory Factor Analytic Approach." Journal of Happiness Studies 3 (1): 71-92, March 2002.
Y.D. Dai, L.W. Zhuang, and T.C. Huan, "Engage or Quit? The Moderating Role of Abuse Supervision between Resilience, Intention to Leave and Work Commitment". Tourism Management 70 (July 2018): 69-77, 2019.
Z. S. Byrne, “Understanding Employee Engagement: Theory, Research, and Practice.” Rutledge, 2014.
Z. Wang, C. Li, and X. Li. "Resilience, Leadership and Work Commitment: The Mediating Role of Positive Affect." Social Indicators Research 132 (2): 699-708. June 2017.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party.
Submission of the manuscript represents that the manuscript has not been published previously and is not considered for publication elsewhere.