Analysis of Quality Control of Chocolate Production Process at CAU Chocolates Bali

##plugins.themes.bootstrap3.article.main##

  •   I Kadek Dwi Wahyu Saputra

  •   Ni Ketut Purnawati

Abstract

The products produced by the company must comply with the quality standards expected by the customer, for that a strict quality control system is needed. This study aims to analyze the quality control activities of the chocolate production process at PT. CAU Chocolates Bali is already optimal. This research was conducted at PT. CAU Chocolates Bali is located at Jalan Marga-Apuan, Cau, Marga, Tabanan Regency, Bali. This research uses descriptive research method with saturated sampling technique in sampling the product to be tested. The data used in this study is data on the number of chocolate product defects in the period May to June 2022. The data analysis technique used in this study is Statistical Quality Control, namely with p control chart diagrams and cause-and-effect diagrams as well as quality cost analysis. The results of the quality cost analysis show that the production process quality control activities carried out by PT. CAU Chocolates Bali is still not optimal, because even though the level of damage that occurs is still within the control limit or is still between the upper limit (UCL) and the lower limit (LCL), the actual total cost of quality charged to the company is still greater than total cost of optimal quality.

Keywords: Quality, Quality Control, Statistical Quality Control.

References

Alkubaisi, M. (2013). Statistical Quality Control (Sqc) And Six Sigma Methodology: An Application Of X-Bar Chart On Kuwait Petroleum Company. International Journal Of Business Administration, 4(3), 1–10. https://doi.org/Http://Doi.Org/10.5430/Ijba.V4n3p61.

Busyairi, A. (2017). Statistical Quality Control (Sqc) Dalam Menentukan Tingkat Kecacatan Produk Pada Industri Kerajinan Tangan Batik Sasambo “Jaya Abadi” Di Desa Pringgasela – Lombok Timur. Journal Ilmiah Rinjani_Universitas Gunung Rinjani, 5(1), 1–10.

Elmas, M. S. H. (2017). Pengendalian Kualitas Dengan Menggunakan Metode Statistical Quality Control (Sqc) Untuk Meminimumkan Produk Gagal Pada Toko Roti Barokah Bakery. Penelitian Ilmu Ekonomi Wiga, 7(3), 15–22.

Erdhianto, Y. (2021). Quality Control Analysis To Reduce The Number Of Defects In The Packaging Of Pg Kremboong Sugar Products Using Seven Tools Method. Tibuana Journal of Applied Industrial Engineering, 4(1), 1. https://doi.org/https://doi.org/10.36456/tibuana.4.01.3174.28-35

Girmanova, L., Solc, M., Kliment, J., Divokova, A., & Milkos, V. (2017). Application of Six Sigma Using DMAIC Methodology in the Process of Product Quality Control in Metallurgical Operation. Acta Technologica Agriculturae, 4(1), 104–109.

Godina, R., Matias, J. C. O., & Azevedo, S. G. (2016). Quality Improvement With Statistical Process Control In The Automotive Industry. International Journal Of Industrial Engineering And Management (Ijiem), 7(1), 1–8.

Halim-Lim, S. A., Antony, J., Arshed, N., & Albliwi, S. (2017). A Systematic Review Of Statistical Process Control Implementation In The Food Manufacturing Industry. Total Quality Management And Business Excellence, 28(1), 176–189. https://doi.org/Http://Doi.Org/10.1080/14783363.2015.1050181

Harpreet, E., Oberoi, S., Parmar, M., Kaur, H., & Mehra, R. (2016). Spc (Statistical Process Control): A Quality Control Technique For Confirmation To Ability Of Process. International Research Journal Of Engineering And Technology, 3(6), 666–672.

Heizer, J., & Render, B. (2015). Manajemen Operasi. Jakarta: Salemba Empat.

Kartini, I. A. N., & Syarief, D. J. (2018). Quality Control Analysis With Six Sigma-Dmaic Method In Effort Reduce Number Of Sugar Products At Pt. Pg. Gorontalo. Sinergi, 8(2), 1–10.

Kemit, N., Suamba, I. K., & Yudhari, I. D. A. S. (2016). Pengendalian Mutu Kopi Luwak Pada Perusahaan Cv Sari Alam Pegunungan Di Kabupaten Bangli. EJurnal Agribisnis Dan Agrowisata, 5(3), 509–516.

Lestari, T. E. (2018). Analysis of Quality Control Using Staistical Process Control (SPC) in Bread Production. Indonesian Journal Of Fundamental Sciences (IJFS), 4(2), 90–101.

Madanhire, I., & Mbohwa, C. (2016). Application Of Statistical Process Control (Spc) In Manufacturing Industry In A Developing Country. Procedia Cirp, 40(1), 580–583. https://doi.org/Http://Doi.Org/10.1016/J.Procir.2016.01.137

Rachman, R. (2017). Pengendalian Kualitas Produk Di Industri Garment Dengan Menggunakan Statistical Procces Control ( Spc ). Jurnal Informatika, 4(2), 174–182.

Sari, A. H., & Sudiartha, M. (2019). Pengendalian Kualitas Proses Produksi Kopi Arabika Pada UD. Cipta Lestari Di Desa Pujungan. E-Jurnal Manajemen Unud, 8(4), 1.

Sari, R., & Purnawati. (2018). Pengendalian Kualitas Proses Produksi Pie Susu Pada Perusahaan Pie Susu Barong di Kota Denpasar. E-Journal Manajemen Unud, 7(3), 1–10.

Downloads

Download data is not yet available.

##plugins.themes.bootstrap3.article.details##

How to Cite
Saputra, I. K. D. W., & Purnawati, N. K. (2023). Analysis of Quality Control of Chocolate Production Process at CAU Chocolates Bali. European Journal of Business and Management Research, 8(1), 162–167. https://doi.org/10.24018/ejbmr.2023.8.1.1800