The Relationship Between Burnout, Work Stress, and Turnover Intention on Non-Permanent (Contract) Employees: Study at the Communication and Information Office of Badung Regency, Indonesia



Abstract Views
1188

Downloads
697

Citations

Share

##plugins.themes.bootstrap3.article.sidebar##

Submitted Apr 19, 2023
Published May 22, 2023
10.24018/ejbmr.2023.8.3.1964

Abstract viewed = 1188 times

Table of Contents

##plugins.themes.bootstrap3.article.main##

Turnover intention is the desire of an employee to leave the company. The higher the employee turnover rate, the greater the loss for the organization. This study aims to analyze the effect of work stress on turnover intention through burnout as an intervening variable. This research was conducted at the Badung regency communication and informatics office. The population in this study amounted to 87 employees through the saturation sampling technique. Data collection using questionnaires. The data was then analyzed using path analysis. The results show that work stress and burnout have positive and significant effects at turnover intention. Work stress has a positive significant effect on burnout. Burnout significantly mediates the relationship between work stress and turnover intention.
Keywords: Burnout Turnover Intention Work Stress

Downloads

Download data is not yet available.

References

  1. Anastasia, N., Aima, M. H., & Wiratih, H. W. R. (2022). The Effect Of Job Insecurity and Work Stress on Job Satisfaction and Their Implications for Turnover intention on Pt Ciptajaya Sejahtera Abadi. Dinasti International Journal of Digital Business Management, 3(3), 405–419. https://doi.org/https://doi.org/10.31933/dijdbm.v3i3.
     Google Scholar
  2. Barthauer, L., Kaucher, P., Spurk, D., & Kauffeld, S. (2019). Burnout and career (un)sustainability: Looking into the Blackbox of burnout triggered career turnover intentions. Journal of Vocational Behavior, 117(1), 1–10. https://doi.org/https://doi.org/10.1016/j.jvb.2019.103334.
     Google Scholar
  3. Chiang, C. F., & Liu, B. . (2017). Examining job stress and burnout of hotel room attendants: Internal marketing and organizational commitment as moderators. Journal of Human Resources in Hospitality & Tourism, 16(1), 1–17.
     Google Scholar
  4. Choi, J. S., & Kim, K. . (2020). Effects of nursing organizational culture and job stress on Korean infection control nurses’ turnover intention. American Journal of Infection Control, 48(11), 1404–1406. https://doi.org/https://doi.org/10.1016/j.ajic.2020.04.002.
     Google Scholar
  5. Jalil, A. (2019). The Influence of Workload, Work Stress and Work Environment on Teacher Performance at Madrasah Aliyah Negeri 2 Palu City (Pengaruh Beban Kerja, Stres Kerja dan Lingkungan Kerja Terhadap Kinerja Guru Madrasah Aliyah Negeri 2 Kota Palu). Jurnal Ilmu Perbankan Dan Keuangan Islam, 1(2), 118–13. https://doi.org/https://doi.org/10.24239/jipsya.v1i2.14.117-134.
     Google Scholar
  6. Kelly, L. ., Gee, P. M., & Buttler, R. J. (2020). Impact of nurse burnout on organizational and position turnover. Nursing Outlook, 69(1), 96–102. https://doi.org/https://doi.org/10.1016/j.outlook.2020.06.008.
     Google Scholar
  7. Lee, M. M. D., Gensimore, M. M., Maduro, R. S., Morgan, M. K., & Zimbro, K. S. (2021). The impact of burnout on emergency nurses’ intent to leave: a cross- sectional survey. Journal of Emergency Nursing, 47(6), 892–901. https://doi.org/https://doi.org/10.1016/j.jen.2021.07.004.
     Google Scholar
  8. Lestari, A., Fitriah, W., & Hustia, A. (2021). The Effect of Turnover Intention and Information Technology on Job Satisfaction during the Covid-19 Pandemic ( Pengaruh Turnover intention dan Teknologi Informasi terhadap Kepuasan Kerja pada Masa Pandemi Covid- 19 ). Jurnal Nasional Manajemen Pemasaran & SDM, 2(1), 15–24. https://doi.org/https://doi.org/10.47747/jnmpsdm.v2i1.207.
     Google Scholar
  9. Liu, H. L., & Lo, V. H. (2017). An integrated model of workload, autonomy, burnout, job satisfaction, and turnover intention among Taiwanese reporters. Asian Journal of Communication, 28(2), 153–169. https://doi.org/https://doi.org/10.1080/01292986.2017.1382544.
     Google Scholar
  10. Mahesar, H. A., Chaudhry, N. I., & Rasool, Z. (2020). Impact Of Work Family Conflict and Job Stress on University Teachers’ Job Satisfaction and Turnover intentions: Mediating Role of Job Burnout. Journal of Social Research Development, 1(1), 1–17. https://doi.org/https://doi.org/10.53664/JSRD/01-01-2020-01-1-17.
     Google Scholar
  11. Omar, M. ., Aluwi, A. ., Fauzi, M. ., & Hairpuddin, N. . (2020). Work Stress, Workload, Work-Life Balance, And Intention To Leave Among Employees Of An Insurance Company In Malaysia. International Journal of Business, Economics and Law, 21(1), 70–78.
     Google Scholar
  12. Park, I. J., Kim, P. B., Hai, S., & Dong, L. (2020). Relax from job, Don’t feel stress! The detrimental effects of job stress and buffering effects of coworker trust on burnout and turnover intention. Journal of Hospitality and Tourism Management, 45(1), 559–568.
     Google Scholar
  13. Prasetio, P., Partono, A., Wulansari, P., Putri, S. ., & Ramdhani, R., Abdullah, A. (2018). The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry. . Vol. 65, Pages . Doi: Advances in Economics, Business and Management Research, 65(1), 608–612. https://doi.org/10.2991/icebef- 18.2019.130.
     Google Scholar
  14. Smith, T. D., Dejoy, D. M., Dyal, M. A. A., & Huang, G. (2017). Impact of Work Pressure, Work Stress and Work- Family Conflict on Firefighter Burnout. Archives of Environmental & Occupational Health, 74(4), 215–222. https://doi.org/https://doi.org/10.1080/19338244.2017.1395789.
     Google Scholar
  15. Suardiningsih, N., & Surya, I. B. K. (2021). The Role of Role Stress in Mediating the Effect of Workload on Nurse Burnout (Peran Role Stress Dalam Memediasi Pengaruh Beban Kerja Terhadap Burnout Perawat). E-Jurnal Manajemen, 10(10), 988–1009. https://doi.org/https://doi.org/10.24843/EJMUNUD.2021.v10.i10.p03.
     Google Scholar
  16. Suhartini, E., & Iskandar, N. . (2020). Pengaruh stres kerja terhadap turnover intention dengan burnout sebagai variabel intervening pada pt cahaya murni terang timur. Study of Scientific and Behavioral Management, 1(3), 109–123.
     Google Scholar
  17. Wahyono, I., & Riyanto, S. (2020). Effect of Organizational Commitment, Job Stress, And Job Satisfaction on Turnover intention. International Journal for Innovation Education and Research, 8(10), 286–316. https://doi.org/https://doi.org/10.31686/ijier.vol8.iss10.2682.
     Google Scholar


Most read articles by the same author(s)