##plugins.themes.bootstrap3.article.main##

  •   Adel R. M. Rayan

  •   Nadia A. M. Ali

  •   Mostafa S. K. Abdel Moneim

Abstract

The aim of this study was to test the relationship between supervisor support for silence and organizational commitment, as well as testing the relationship between supervisor support for silence and organizational silence behavior.  The study also aimed to identify the relationship between organizational silence behavior and organizational commitment, as well as the test of the mediation role of silence behavior in the relationship between supervisor support for silence and organizational commitment.
The study was applied to a sample of (365) employees from Assiut university in Egypt.  The current study used Brinsfield (2009) scale to measure the supervisor support for silence, and organizational silence behavior which was prepared based on several studies (Morrison & Obligation either, Melliken; 2000; Pinder & Harlos, 2001;  Vakola & Buradas, 2005) where the organizational commitment was measured by Morrow (1983).
  Data analyzed using the SPSS program Data, as well as the AMOS program to test the quality of compatibility between data collected and theoretical data, and the structural model to test the hypotheses of the study.
The study found that there is a negative relationship between the supervisor's support for silence and the organizational commitment. There is a positive correlation between supervisor support for silence and organizational silence behavior and a negative relationship between the behavior of organizational silence and organizational commitment. The study also found that the Organizational Silence behavior mediated the relationship between Supervisor’s support for silence and the Organizational Commitment.  Directions for managerial implications are recommended to Assiut University. The study ended with the limitations and avenues for future research. 

Keywords: organizational silence, Supervisor support for silence, organizational commitment

References

Akar, H. "Organizational Silence in Educational Organizations: A meta-analysis Study", International Journal of Eurasia Social Sciences", Vol. (9). NO. (32), PP: 1077-1098, 2018.

Akin, U. & T. Uluosy, T. , The Relationship between Organizational Silence and Burnout among Academicians: A Research on Universities in Turkey, International Journal of Higher Education, Vol. 5, No. 2, pp:46-58, 2016.

Brinsfield. C. "Employee Silence Motives: Investigation of Dimensionality and Development of Measures", Journal of Organizational Behavior, Vol. (34), No. (5), PP: 671- 697, 2013. http://onlinelibrary.wiley.com/doi/10.1002/job.1829/epdf.

Dedahanov. A. T. & Rhee, J. “Examining the Relationships among Trust, Silence and Organizational Commitment", Management Decision, Vol. (53) Iss. (8), PP: 1843 – 1857, 2015 available: http://www.emeraldinsight.com/doi/pdfplus/10.1108/MD-02-2015-0041

Deniz,N. Noyan, A. & Ertosun, O. G. . “The Relationship between Employee Silence and Organizational Commitment in a Private Healthcare Company". Social and Behavioral Sciences, Vol. (99), PP: 691 – 700, 2013 available: http://www.sciencedirect.com/science/article/pii/S1877042813039852

Doigham.S. R.. "Relationship between Organization Work Climate & Staff Nurses Organizational Commitment", Nature and Science, Vol. (10), No. (5), PP: 80-91, 2012 available: http://www.sciencepub.net/nature/ns1005/009_9000ns1005_80_91.pdf

Edmondson, A. “Learning from Mistakes is Easier Said than Done: Group and Organizational Influence on the Detection and Correction of Human Error", Journal of APP: Lied Behavioral Sciences, Vol. (32), no. (1), PP: 5- 28, 1996.

Fard, P. G. & Karimi.F. "The Relationship between Organizational Trust and Organizational Silence with Job Satisfaction and Organizational Commitment of the Employees of University" International Education Studies, Vol. (8), No. (11), PP: 219-227, 2015. available: http://files.eric.ed.gov/fulltext/EJ1082147.pdf

Farh,,J .L. Podsakoff,P. M. & Organ,D. W. “Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction", Journal of Management, Vol. (16), No. (4), PP: 705-721, 1990, available: http://journals.sagepub.com/doi/abs/10.1177/014920639001600404

Gary, J. “Organizational Behavior: Understanding and Managing Life at Work", New York: Harper Collins College Publishers, 2002.

Griffin, R. W. Management, New Delhi: Biztantra, Indian Edition 2005.

Harrison. G. "Culture and Management", Australian Accountant Journal, Vol. (64), No. (10), PP: 14-22, 2006.

Hussain, W. H. Ali, A. Khalid,M. & Shafique. M. N. "Organizational Silence: A Predictor of Organizational Commitment in Higher Education Institution ", Developing Country Studies, Vol. (6), No. (2), PP: 123-128, 2016, available: http://www.iiste.org/Journals/index.php/DCS/article/view/28628/29390

Korkmaz , E. The Relationship Between Organizational Silence and Allen-Meyer Organizational Commitment Model: A Research In The Health Sector In Turkey, Bilecik Şeyh Edebali University Journal of Social Sciences Institute, vol. (3), No. 1, pp:200-213, June,2018.

Laeeque,S. H. & Bakhtawari,, N. Z. "Employee Silence as A Determinant of Organizational Commitment: Evidence from the Higher Education Sector of Pakistan", European Journal of Business and Management, Vol. (6), No. (2), 46-51, 2014, available: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.687.5091&rep=rep1&type=pdf

Morrison,E. W. & Milliken, F. J. . "Organizational Silence: A Barrier to Change and Development in a Pluralistic World", Academy of Management Review, 25(4), 706-725, 2000, available: http://amr.aom.org/content/25/4/706.short

Morrison. E. W. "Employee Voice Behavior: Integration and Directions for Future Research", Academy of Management Annals, Vol. (5), no. (1), 373-412, 2011, available: http://annals.aom.org/content/5/1/373

Morrow, P. C.,. "Concept Redundancy in Organizational Research: The Case of work Commitment", Academy of Management Review, Vol (8), No. (3), 486-500, 1983, available: http://amr.aom.org/content/8/3/486.short

Nafei,W. A. “Organizational Silence: Its Destroying Role of Organizational Citizenship Behavior", International Business Research, Vol. (9), No. (5), 57-75, 2016, available: http://www.ccsenet.org/Journal/index.php/ibr/article/view/58196/31103

Nikmaram,S. . Yamchi,H. Shojaii,G. S. & Zahrani.M. A. & Alvani,S. M."Study on Relationship between Organizational Silence and Commitment in Iran", World Applied Sciences Journal, Vol. (17), No. (10): 1271-1277, 2012, available: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.389.8965&rep=rep1&type=

Nikolaou,I. Vakola, M.,. & Bourantas, D., "The Role of Silence on Employees' Attitudes “the day after” A merger", Personnel Review, Vol. (40), No. (6), 723-741, 2011, available: http://www.emeraldinsight.com/doi/pdfplus/10.1108/00483481111169652.

Norouzi, S. & Vazifeh Z. , .“Study of the Relationship between Organizational Silence and Organizational Commitment - Case Study: Mashed Railway General Department Employees-", IIOAB Journal, Vol. (7), No. (2), PP: 168-176, 2016, available: http://www.iioab.org/articles/IIOABJ_7.S2_168-176.pdf

Panahi, B. & Danaeifard, H. "An analysis of Employee’s Attitudes in Public Organizations: Explanation of Organizational Silence Climate and Silence Behavior", Transformation Management Journal, Vol. (2), No. (3), PP: 2-19, 2010, available:http://www.ensani.ir/storage/Files/20120426153415-5018-1.pdf

Panahi, B. S. Veiseh,S. Divkhar,S. & Kamari .F. "An Empirical Analysis on Influencing Factors on Organizational Silence and its Relationship with Employee’s Organizational Commitment", Management Science Letters, Vol. (2) Iss. (3), PP: 735-744., 2012, available: http://www.growingscience.com/msl/Vol2/msl_2012_7.pdf

Park, D. & Lee,J. "Effects of Cooks' Personality Traits and Organizational Silence on Job Satisfaction and Organizational Commitment-Focus on the Cooks of Deluxe Hotels in Bussan", Journal of Hospitality and Tourism Studies, Vol. (19), No. (5), PP: 261-289, 2016.

Pinder, C. C. & Harlos,K. P. . "Employee Silence: Quiescence and Acquiescence as Responses to Perceived In Justice", Research in Personnel and Human Resources Management, Vol. (20), PP: 331–369, 2001, available: . http://www.emeraldinsight.com/doi/pdfplus/10.1016/S0742-7301%2801%2920007-3

Saeed, A. & Karim, H. “Mediating Role of Organizational Silence on the Effect of Trust on Organizational Commitment -Case Study of Tehran Municipality", Turkish Online Journal of Design Art and Communication, Vol. (6), PP: 1748-1760, 2016, available: http://www.tojdac.org/tojdac/VOLUME6AGUSPCL_files/tojdac_v060AGSE157.pdf

Shirvani, M. Arab,M.,. Karami, H , Delavari, S. , Kiani, M. M. . Survey on the Relationship between Organizational Silence and Management Styles from the Viewpoint of Employees of TUMS General Hospitals 2016, Evidence Based Health Policy, Management & Economics, 3(1): 23-31., March, 2019.

Sobel.M. E. “A systematic interval for indirect effects in structural equations models” In Sociological Methodology, S. Leinhart (ed.), CA: San Francisco: Jossey- Bas. , 2008, pp: 290-312.

Song, H.,.Kim, Y., & Yoon,.K. "The Effects of Airline Flight Attendant’s Perception of Organizational Politics on Organizational Commitment, Silence Behavior and Turnover Intention", Tourism Research, Vol. (41), No. (3), PP: 39-64, 2016.

Sparrowe R. T., & Liden,R. C. . "Two Routes to Influence: Integrating Leader-member Exchange and Social Network Perspectives", Administrative Science Quarterly, Vol. (50), No. (4), PP: 505-535, 2005, available: http://Journals.sagepub.com/doi/abs/10.2189/asqu.50.4.505

Spigner, K. E., “When silence speaks louder than words: Examining the perceptions and experiences of women who work in faith-based organizations where organizational silence is present.” Ph.D. Dissertation, Northeastern University MA: Boston, 2016.

Spreitzer, G. M. . "Social Structural Characteristics of Psychological Empowerment", Academy of Management Journal, Vol. (39), No. (2), PP: 483-504, 1996, available: http://amj.aom.org/content/39/2/483.short

Sugarman, B. . "A Learning-based Approach to Organizational Change: Some Results and Guidelines", Organizational Dynamics, Vol. (30), No. (1), PP: 62-76, 2001.

Tangirala,S. & Ramanujam,R. "Employee Silence on Critical Work Issues: The Cross level Effects of Procedural Justice Climate", Personnel Psychology, Vol. (61), No. (1), PP: 37- 68, 2008, available: http://onlinelibrary.wiley.com/doi/10.1111/j.1744-6570.2008.00105.x/full

Tulubas, T. & Celep, C., Effect of perceived procedural justice on faculty members’ silence: the mediating role of trust in supervisor, Procedia - Social and Behavioral Sciences, 47, pp: 1221 – 1231, 2012.

Vakola,.M. & Bouradas, D. "Antecedents and Consequences of Organizational Silence: an Empirical Investigation", Employee Relations, Vol. (27), No. (5), PP: 441-458, 2005, available: http://www.emeraldinsight.com/doi/pdfplus/10.1108/01425450510611997

Wang,HY.D.. & .Hsieh, H-H. Organizational ethical climate, perceived organizational support, and employee silence: A cross-level investigation. Human Relations, 66(6), 783–802, 2013, available: https://doi.org/10.1177/0018726712460706

Yeh, H. & Shih, C. "The Mediating Effect of Organizational Commitment on Leadership Type and Job Performance", the Journal of Human Resource and Adult Learning, Vol. (8) No. (2), PP: 50-59, 2012, available: https://search.proquest.com/openview/9e14a302fe88938d1dc3094d703c6e66/1?pqorigsite=gscholar&cbl=406315

Downloads

Download data is not yet available.

##plugins.themes.bootstrap3.article.details##

How to Cite
Rayan, A., Ali, N., & Abdel Moneim, M. (2020). The Supervisor’s Support For Silence And The Organizational Commitment: The Mediating Role Of Organizational Silence Behavior. European Journal of Business and Management Research, 5(2). https://doi.org/10.24018/ejbmr.2020.5.2.207