Research Article

Conceptual Model for Cashless Society: A Literature Synthesis

Raden Aswin Rahadi
Institut Teknologi Bandung, Indonesia.
* Corresponding author
Yunieta Anny Nainggolan
Institut Teknologi Bandung, Indonesia.
Kurnia Fajar Afgani
Institut Teknologi Bandung, Indonesia.
Yusliza Mohd Yusoff
Universiti Malaysia Terengganu, Malaysia.
Zikri Muhammad
Universiti Malaysia Terengganu, Malaysia.
Chynthia Angelina
Institut Teknologi Bandung, Indonesia.
Khalid Farooq
Universiti Malaysia Terengganu, Malaysia.
DOI icon 10.24018/ejbmr.2020.5.3.343

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Submitted 2020-05-22
Published 2020-06-18

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Table of Contents

Article Main Content

This study provides a review of 50 number of papers, the synthesis and thus develops a comprehensive conceptual model for developing a cashless society in a country. Based on our analysis, factors such as performance expectancy, effort expectancy, facilitating conditions, perceived risk, price value, perceived security, habit, trust, and social influence, all are affecting the use behavior of a customers.  Future studies using quantitative and qualitative methods can be conducted based on the proposed conceptual model.

Keywords: Cashless Society Electronic Payment Conceptual Model Literature Synthesis

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