Analyzing the Impact of Human and Technological Factors on Warehouse Productivity



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Submitted Sep 20, 2020
Published Sep 29, 2020
10.24018/ejbmr.2020.5.5.539

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Warehouse productivity depends on the efficiency and effectiveness of the operators and the equally capable and optimized Warehouse Management Systems (WMS) system. The warehouse operators come with a diverse skill set and experience to perform the job. Likewise, the WMS system could be simple or complex depending upon how it is customized. Also, there are technological infrastructure limitations that hinder the ability of the operator to perform the job. This research paper outlines the result of a survey conducted over 200 respondents to find the major human and technological factors and their impact on warehouse productivity. The questionnaire used a Likert scale where the respondents had to agree from one (1) to five (5) among fourteen (14) statements. Factor analysis is used to identify the correlation among those factors. The results show the most statistically significant correlations, and for future research an extended sample size can be targeted.

Keywords: Warehouse Productivity, Warehouse Technology, Radio Frequency devices

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