HERDIANYSAH, Y. T.; BELGIAWAN, P. F.; RAMDANI, M. A. A Study of the Loyal Purchasers of Bus and Shuttle Tickets from Online Travel Agencies (Otas) in Indonesia. European Journal of Business and Management Research, [S. l.], v. 8, n. 1, p. 213–222, 2023. DOI: 10.24018/ejbmr.2023.8.1.1756. Disponível em: https://ejbmr.org/index.php/ejbmr/article/view/1756. Acesso em: 8 feb. 2025.