European Journal of Business and Management Research 2021-10-26T13:37:37-04:00 Editor-in-Chief Open Journal Systems European Journal of Business and Management Research The Effect of Job Resources on Employee Engagament with Workplace Spirituality and Professional Identity as Mediation for Millennial Generation Employees of PT. Bank Muamalat Wes Jakarta Region 2021-09-01T16:09:03-04:00 Driyati Nur Anika Mafizatun Nurhayati <p>A well functioning organization is the output of healthy human resources, committed and always motivated which can also be called employee engagement<em>. </em>This study aims to prove the existence of direct and indirect impact between <em>job resources </em>and <em>employee engagement. </em>Quantitative research that uses premier data through questionnaries with a sample of 96 respondents with saturated sampling technique and analysis method using SEM-Pls. The results of this study indicate that <em>job resources </em>have no effect on <em>employee engagement, job resources </em>have a positive effect on <em>workplace spirituality, workplace spirituality </em>has no effect on <em>employee engagement, job resources </em>have positive effect on <em>professional identity, professional identity </em>have a positive effect on <em>employee engagement</em>, <em>workplace spirituality </em>is unable to mediate between <em>job resources </em>and <em>employee engagement, </em>and <em>professional identity </em>plays a mediating role between <em>job resources </em>and <em>employee engagement.</em></p> 2021-09-01T16:09:03-04:00 Copyright (c) 2021 Driyati Nur Anika, Mafizatun Nurhayati Effect of Organizational Capability on Firms Growth: Implications on SMEs in Anambra State, Nigeria 2021-09-03T18:02:57-04:00 Chika Clara Anugwu Chike Kanayo Nwosu Ifeanyi Emmanuel Nuel Okoli <p>Organizational capabilities are seen as the firm context in which the organization members work in order to contribute to growth of the firm. Thus, inadequate organizational capabilities have resulted to numerous problems for many Small and Medium Enterprises (SMEs) with growing difficulties in their ability to perform and attain sustainable growth. Numerous researches relating to organizational capabilities and firm’s growth have been conducted in the literature but none of these have examined the implications of organizational capability on firm’s growth. This research therefore examined the implications of organizational capability on firm’s growth, its implications of SMEs in Anambra State. The research employed a descriptive research design. The study population was one hundred and fifty-two business owners and managers of selected SMEs in Anambra State. Complete enumeration was used. Primary data was used and was collected using questionnaires. The questionnaire was validated using face and content validity. Reliability of the instrument was done with Cronbach Alpha indicates high internal consistency. Data collected was analyzed using correlation analysis. Findings from the study indicated that research and development capability have no significant positive relationship on firm’s growth, while human resource capability has a significant positive relationship on firm’s growth. The study concluded that organizational capabilities are key success factor for driving firm’s growth among SMEs in Anambra State, Nigeria. The study recommended that for SMEs to achieve sustainable growth, business owners and managers should increase their degree of firm’s interaction with the environment and add more value to human resources capability.</p> 2021-09-02T15:55:36-04:00 Copyright (c) 2021 Okoli Emmanuel Nuel Ifeanyi, Anugwu Clara Chika, Nwosu Kanayo Chike Using A Feed Forward Neural Network Algorithm to Predict Prices of Multiple Cryptocurrencies 2021-09-04T02:32:00-04:00 Sina E. Charandabi Kamyar Kamyar <p>This paper initially presents a nontechnical overview of cryptocurrency, its history, and the technicalities of its usage as a means of exchange. Bitcoin’s working methodology and mathematical baseline is further presented in more depth. For the remaining majority of the paper, recent cryptocurrency price data of Bitcoin, Ethereum, Tether, Dogecoin, and Binance coin was used to train a machine learning model of Feed Forward Neural Networks to predict future prices for each of the datasets. Further and in conclusion, the results are discussed, and the efficiency and accuracy of these models are evaluated.</p> 2021-09-04T02:32:00-04:00 Copyright (c) 2021 Sina E. Charandabi, Kamyar Kamyar The Effect of Job Insecurity on Job Performance with Islamic Work Ethics and Employee Engagement as Mediation Variables (Study at Bank Muamalat West Jakarta Region) 2021-09-05T10:13:38-04:00 . Aprianita Mafizatun Nurhayati <p>Employee performance at the company will be maximized if employees feel safe and are not always worried about losing their jobs in the near future. The purpose of this study was to determine whether <em>job insecurity</em> has an effect on <em>job performance</em> with <em>Islamic work ethics</em> and <em>employee engagement</em> as mediating variables. This type of research is quantitative, the research population is permanent employees in 5 main branch offices of Bank Muamalat, West Jakarta area with a sample size of 186 respondents. The sampling method uses a saturated sample. Collecting data using a survey method with a questionnaire instrument. The data analysis method used the structural equation model-partial least square (SEM-PLS). The results of this study prove that <em>job insecurity</em> does not have a significant effect on <em>job performance</em>, <em>job insecurity</em> has a positive and significant effect on <em>Islamic work ethics,</em> <em>Islamic work ethics</em> have a positive and significant effect on <em>job performance</em>, <em>job insecurity</em> has a positive and significant effect on <em>job performance</em> mediated by ethics. <em>Islamic work</em><em> ethics, job insecurity</em> has a positive and significant effect on <em>employee engagement</em>, <em>employee engagement</em> has a positive and significant impact on <em>job performance</em>, and <em>job insecurity</em> has a positive and significant impact on <em>job performance</em> mediated by <em>employee engagement.</em></p> 2021-09-04T00:00:00-04:00 Copyright (c) 2021 . Aprianita, Mafizatun Nurhayati The Sultanate of Oman City Transportation in the Sharing Economy: Problems for Sustainable Development 2021-09-05T10:12:51-04:00 Omran Abdullah Al Mukhini Adela P. Balasa Shima Ibrahim Al Maqbalia <p>This research analyzed the transportation issues in Oman towards the economic development sustainability of the country. The primary data used in this research by doing the activity of a questionnaire. The secondary data was collected through books, articles, online sites, and journals. The study resulted that the transportation improvement is effective to enhance the economic development in Oman. The improvements in the transportation sector are very effective for the provision of more employment to the people in Oman and enhance the logistics system efficiency. In addition, there will be the improvement in the production capacity of the companies in accordance with the increase in the transportation system and it leads the economic development of Oman. The adoption of train facilities is an asset for Oman to improve the transportation system effectiveness in the future for the economic growth development. Furthermore, the improvement in the sustainability is the best solution for the improvement of the transportation system sustainability in Oman. The strategy of enhancing the transportation activities will support Oman to enhance its economic development. The strategy of adopting the latest technological advancements is supportive for the transportation industry in Oman to overcome the challenges related to the technological advancements. The strategy of improving the infrastructure of Oman is most effective for the improvement of the transportation system in Oman.</p> 2021-09-04T00:00:00-04:00 Copyright (c) 2021 Omran Abdullah Al Mukhini, Adela P. Balasa, Shima Ibrahim Al Maqbalia The Role of Intangibles in the Economic Recovery Post-COVID-19 Pandemic 2021-09-05T11:23:34-04:00 Rhonda A. Best <p>The strategic use of intangibles can create unlimited jobs globally. Intangibles are lucrative non-physical assets that every business enjoys but very few utilise effectively. By 2007, early value management studies had proven that businesses with exponential growth had achieved those record performances after shifting their organising models. Today, there is new evidence to support further growth while addressing the societal issue of unemployment. Unemployment in this instance goes beyond the definition used in economics and includes facilitating the ease of an employee’s transition from education to job or from job to job. Creating new jobs is especially important for countries facing tremendous development challenges, exacerbated by the COVID-19 pandemic. According to the International Labour Organization, the world’s job loss due to the pandemic in 2020 was equivalent to 255 million full-time jobs. At the same time, corporations globally have been taking a deeper look at governance practices and are closely examining the impact that commercial strategies have on the environment and society. In addition, the future of work is taking shape as hybrid work from home options are being explored for some roles. While the political and ethical implications of addressing global unemployment cannot be oversimplified, in theory, there can be open accessibility to jobs globally. Today’s availability of education, the relative ease of international trade of services and technological advancement make this possible. This paper shares qualitative research that proposes the role of intangibles in solving unemployment, so a research university might consider furthering this vital work in intangibles.</p> 2021-09-05T11:23:34-04:00 Copyright (c) 2021 Rhonda A. Best The Effects of Price Perception, Product Knowledge, Company Image, and Perceived Value on Purchase Intentions for Automotive Products 2021-09-08T11:51:56-04:00 Made Theoresta Taruna Jaya Ayub Ni Made Wulandari Kusumadewi <p>The purpose of this study is to explain the effect of price perception, product knowledge, company image, and perceived value on purchase intention. The method used is purposive sampling with a sample of 120 people. The method of data collection is through the distribution of instruments. The data analysis technique used is regression analysis. The results of this study indicate that price perception has a significant positive effect on purchase intention. This shows that the higher the price perception, the higher the intention to buy the product. Product knowledge has a significant positive effect on purchase intention. This shows that the higher the product knowledge, the higher the intention to buy the product. Company image has a significant positive effect on purchase intention. This shows that the better the company's image, the higher the purchase intention. Perceived value has a significant positive effect on purchase intention. This shows that the higher the value of a product, the higher the purchase intention.</p> 2021-09-08T11:51:56-04:00 Copyright (c) 2021 Made Theoresta Taruna Jaya Ayub, Ni Made Wulandari Kusumadewi Effect of Job Satisfaction, Quality of Work Life, and Self Efficacy on Employee Work Productivity Case Study on PT. Bank Woori Saudara Indonesia Tbk 2021-09-10T08:20:44-04:00 Adisa Putra Sitohang Nur Aktif Budiono <p>This study aims to analyze the effect of job satisfaction, quality of work life, and self-efficacy on employee work productivity (Case Study at PT Bank Woori Saudara Indonesia Tbk, Kebon Jeruk Sub-Branch). The population of this study was employees of PT Bank Woori Saudara Indonesia 1906 Sub-Branch of Kebon Jeruk as many as 57 employees, with a total sample of the entire population. The data analysis method used Structural Equation Model-Partial Least Square (SEM-PLS). The results of the study found that job satisfaction has a positive and significant effect on employee work productivity, quality of work life has a positive and significant effect on employee productivity, and self-efficacy has a positive and significant effect on employee productivity. It is suggested to the management of PT Bank Woori Saudara Indonesia 1906 Sub-Branch Kebon Jeruk to review the salary policy given to employees. What can be done is to apply merit pay, which is a compensation system based on employee performance.</p> 2021-09-10T08:20:44-04:00 Copyright (c) 2021 Adisa Putra Sitohang, Nur Aktif Budiono Does Institutional Quality Influence the Oil price-economic Growth Nexus: Evidence from African Oil Exporting Economies 2021-09-12T04:13:15-04:00 Lucky Tuzuka Musikavanhu Jonah B. Tlhalefang Mogale Ntsosa Malebogo Bakwena <p>The primary contribution of this study is to investigate how institutional quality affects the relationship between the oil price changes and economic growth on net oil exporters in African countries split into net oil exporters and net oil importers. Whether oil price changes are good for the growth patterns of African economies lies on the interaction between oil prices and institutional quality. Oil price increases for oil exporting economies result in increased revenue which will be distributed to economic boosters of the economy however, the net effect of such revenues to the economies solely depends on how institutions distribute the oil rents to the various sectors of the economy. In contrast to the traditional direct effect of oil price changes to economic growth, this study shows that the impact of oil price on economic growth is non-monotonic in institutional quality. Oil exporting economies can benefit from oil price increase if they have good institutions. This has been assessed by including an interaction term, oil price-institutional quality, in the Panel Auto-Regressive (PARDL) using the Pooled Mean Group (PMG) model. Such a methodological framework has an added advantage over other model as it allows for modelling of data with different orders of integration. The PMG estimator allows the intercepts, short-run coefficient, and the error variance to differ freely across groups while the long-run coefficients are the same. Using data from 1990 to 2016, it is revealed that the sign of the coefficient interaction is positive and significant as theoretically expected. Furthermore, the coefficient of the interaction term is greater than the coefficient of oil price as anticipated. This would mean that as long as institutional quality is good enough, oil price changes positively influence economic performance on oil exporting economies. As such, the findings of this thesis have important policy implications. Since implementation of quality institutions is an on-going process, the study results suggest that institutions should be strengthened towards economic activities rather than for political mileage.</p> 2021-09-10T09:20:20-04:00 Copyright (c) 2021 Lucky Tuzuka Musikavanhu, Jonah B. Tlhalefang, Mogale Ntsosa, Malebogo Bakwena The Effect of Organizational Culture and Employee Competence on Organizational Citizenship Behavior (OCB) with Work Motivation as a Mediation Variable (Case Study in Pekalongan District Land Office) 2021-09-12T04:22:13-04:00 Ida Uliyah Setyo Ariyanto <p>Having skilled employees is not enough to achieve the goals of an organization. What is most important is how to manage qualified employees to demonstrate their performance actively and engage in work and organizations with skills that cover all or even beyond their formal roles and responsibilities. Employees are expected by the organization, not in terms of completing tasks that conform to usual behavior but also behavior that provides performance that exceeds expectations or extra-role behavior. This extra-role behavior is also known as OCB. In this study, three variables can affect OCB, namely organizational culture, employee competence, and motivation as mediating variables. In measuring the relationship between the third variable and OCB, the researcher uses the SmartPLS application. And the results of the study show that organizational culture has a positive and significant effect on OCB, employee competence has a positive and significant effect on OCB, motivation can mediate the effect of employee competence on OCB but work motivation cannot judge the relationship between organizational culture and OCB.</p> 2021-09-12T04:22:13-04:00 Copyright (c) 2021 Ida Uliyah, Setyo Ariyanto Assessing How Perceived Inclusion Affects Minority Employees’ Organizational Satisfaction in higher Education Institutions in the U.S. 2021-09-12T04:32:50-04:00 Abdelfatah S. Arman <p>In the present study, the author examines how perceived inclusion affects minority employees’ organizational satisfaction in higher education institutions in the United States. A quantitative exploratory approach was used for this study. The methodology involves measuring the relationship between minority status and job satisfaction for employees in higher education institutions in the U.S. if any, and the relationship between minority employees’ status and their perception of inclusion in their workgroups. Data was collected using an online panel survey of higher education employees in the United States using Amazon's Mechanical Turk (MTurk); a crowdsourcing platform. A sample size of (<em>N</em> = 1,898) subjects were sought to complete the online survey. The present study’s results illustrate a new finding which was that when comparing minority groups engaged in higher education organizations with their minority peers employed at a Historically Black College or University (HBCU) or other minority-serving institutions, minority individuals employed in higher education institutions felt less included and satisfied than the ones involved in HBCU or other minority catering organizations. Findings demonstrate there is a statistically significant positive correlation between inclusion and workplace satisfaction. The results also show there are differences in inclusion by demographic status, sexual orientation, disability status, religion, and type of workplace. The study’s results reveal that minority groups employed in higher education organizations have a low sense of belonging, which may result in dissatisfaction with the workplace and eventually force them to quit their jobs.</p> 2021-09-12T04:32:50-04:00 Copyright (c) 2021 Abdelfatah S. Arman Digital Marketing Strategy to Increase Brand Awareness and Customer Purchase Intention (Case Study: Ailesh Green Consulting) 2021-09-12T06:28:06-04:00 Dwiana Rahmadiati Putri <p>Ailesh Green Consulting is an environmental consulting service with the target is a company that produces waste, especially companies that are included in the gold criteria in PROPER. The main problem is having low brand awareness and the low of customer purchase intention from target customers to use their services. The research methodology uses qualitative research. This research aims to help raise brand awareness and customer purchase intention of their potential customers. The data was collected using an interview system with 10 respondents who had a background in the environmental field, working for companies that are under gold criteria in PROPER. Based on the result, respondents' brand awareness is low, as well as the customer purchase intentions. It was found the digital media recommended to use for the company by the respondents is display advertising, LinkedIn social media, search engines, and websites. Based on the results, Ailesh Green Consulting is able to optimize Search Engine Optimization (SEO) supported by an attractive website optimizer and content marketing website, create and optimize the use of LinkedIn social media, and use of LinkedIn ads.</p> 2021-09-12T06:28:06-04:00 Copyright (c) 2021 Dwiana Rahmadiati Putri Effect of Financial Literacy on Individual Savings Behavior; the Mediation Role of Intention to Saving 2021-09-12T06:32:53-04:00 T. U. I. Peiris <p>This study investigated the effect of financial literacy on savings behavior, considering the mediation effect of intention to savings. A structured questionnaire was distributed among 206 employed individuals in the Colombo district, Sri Lanka. Three Stage Least Squares technique was initially used to analyze the structural equations model fitted to measure the hypothesized mediation effect. Then the result was rousted using path analysis. The findings indicated that financial literacy has a direct and positively significant influence on savings behavior. Moreover, the mediation effect of intention was also found as positively significant in the above relationship. This indicates that the knowledge of the financial system leads to good savings behavior, and especially it creates an intention to save more. Therefore, policymakers and financial institutions can consider enhancing financial literature among individuals as a worthy strategy when encouraging savings as it both encourages savings behavior and the intention to do so.</p> 2021-09-12T06:32:53-04:00 Copyright (c) 2021 T. U. I. Peiris The Effect of Employee Religiosity and Organizational Culture on Employee Performance with Intrinsic Motivation as a Mediation Variable in Bank Syariah Indonesia (BSI) Ex BNI Syariah Head Office 2021-09-13T13:25:58-04:00 Ramadhian Wijayanti Mafizatun Nurhayati <p>This study aims to analyze the influence of aspects of employee religiosity and organizational culture on employee performance mediated by employee intrinsic motivation. The object of this research is the employees of the office of Bank Syariah Indonesia (BSI) ex BNIS Head Office. A total of 111 respondents filled out the questionnaire, the sample was taken using the Slovin formula from a total population of 153 employees from each division. This research was conducted from July 2020 to June 2021 at the office of Bank Syariah Indonesia (BSI) ex BNIS Head Office. The sampling technique used is purposive sampling. The data were analyzed using the SmartPLS (Partial Least Square) path analysis application. The results of this study indicate that the aspect of employee religiosity has a positive and significant effect on employee performance and organizational culture has a positive and significant effect on employee performance. Meanwhile, intrinsic motivation mediates between aspects of employee religiosity and organizational culture on employee performance. Intrinsic motivation mediates employee religiosity and organizational culture perfectly.</p> 2021-09-12T00:00:00-04:00 Copyright (c) 2021 Ramadhian Wijayanti, Mafizatun Nurhayati Exploring Major Factors Affecting Virtual Team Performance 2021-09-13T13:25:06-04:00 Murat Topaloglu Ahmet Serhat Anac <p>Increasing global operations of companies and advances in communication technologies in the last two decades have led companies to create virtual team, in which employees work more productively and cost-effectively from different locations. This situation required virtual team leaders to have a different perspective and management approach than the leaders who manage teams in the usual offices. Performance management is one of the vital tasks of virtual team leaders and is a multidimensional research topic for researchers interested in virtual team management. Knowing the determinants of performance will be useful in quality decision-making, problem-solving, and many other managerial processes. This research aims to explore major factors affecting virtual team performance by using a systematic literature review methodology that includes more than one hundred scientific articles. Findings of this study suggest that these factors are leadership, communication, collaboration, cohesion, commitment, conflict, interpersonal relations, knowledge sharing, feedback, trust, diversity, recognition, and empowerment.</p> 2021-09-13T13:25:06-04:00 Copyright (c) 2021 Murat Topaloglu, Ahmet Serhat Anac Proposed Service System Improvement for Regional Bank’s Mobile Banking Application using Service Science Perspective 2021-09-16T06:03:26-04:00 Aditya Pratama Santi Novani <p class="Abstract">Mobile banking application provides easy banking services wherever and whenever only using the internet and mobile devices. Today one of the regional banks in Indonesia struggles to encourage the customer to install and use the mobile banking application for banking services because most customers are difficult to understand their mobile baking system and want an easier method to access the services. For this reason, the management suggests increasing the marketing focus towards its current customer for mobile banking and improving the service system to be easier to use and accommodate the user’s current need. This research aims to help improve their service system using a service science perspective. Based on the service science framework, the author has analysed the provider and customer perspectives. Then, the root causes analysis identifies all problems, gaps, and customer needs. After conducting the analysis, the problem was found from lack of collaboration, the registration system to create account not optimal, and mobile banking activation system is not optimal. After implementing the value co-creation and orchestration process, the author proposed service system improvement using service blueprint and value blueprint.</p> 2021-09-16T06:03:26-04:00 Copyright (c) 2021 Aditya Pratama, Santi Novani Stock Valuation of Indonesia Pharmaceutical Company with COVID-19 Vaccination Development Prospects Amidst Pandemic Situation (Case Study of PT. Kalbe Farma, Tbk.) 2021-09-23T13:19:12-04:00 Gideon Ericko Setiawan Erman Sumirat <p>As one of the world’s most populous countries with a fast-growing economy, Indonesia's market for pharmaceuticals has become very promising. COVID-19 pandemic that outbroken since early 2020 has brought a huge impact on the overall country condition while at the same time stimulate the growth of the pharmaceutical market as it is forecasted to grow at a CAGR of 6.3% between 2016 and 2021 according to IQVIA. This situation creates a reaction in the stock market especially of pharmaceutical companies that experienced an average increase of 67% since last year with its key driver of news regarding the distribution of Sinovac vaccine by some state-owned pharma companies as part of the national vaccination program. PT. Kalbe Farma, Tbk as one of the largest pharma companies in Indonesia is also accounting a positive growth over the years while also presented with bright prospects as a result of its strategic initiatives to collaborate with South Korea in developing COVID-19 vaccine and medication, named Genexine which is planned to be completed in Q3 2021. The possibility of success in this project might affect the company’s stock performance since it would result in bigger profitability for the company. In order to help investors to make a decision in this situation, the intrinsic value of the company stock is required. Therefore, conducting absolute and relative valuation are believed to be important in order to find the intrinsic value. This study examined absolute valuation using FCFF model and relative valuation using P/E and EV/EBITDA for KLBF. Result of the valuation suggested that the current stock price of IDR 1,445 is overvalued. The intrinsic value calculated from FCFF model is IDR 1,397 and based on the relative valuation models are IDR 1,330 and IDR 1,233 for EV/EBITDA and P/E ratio, respectively.</p> 2021-09-23T13:19:12-04:00 Copyright (c) 2021 Gideon Ericko Setiawan, Erman Sumirat Impact of Leverage and Firm Size on Earnings Persistence with Managerial Ownership as Moderating Variables 2021-09-24T13:44:47-04:00 Dade Nurdiniah Chita Oktapriana Iren Meita Milla Damay Yanti <p>This study aims to examine and analyze the effect of leverage and firm size on earnings persistence with managerial ownership as a moderating variable. The population in this study is manufacturing companies listed on the Indonesia Stock Exchange in 2016-2019. The sample selection method used purposive sampling criteria, while the data analysis methods used in this study were multiple regression analysis and moderated regression analysis. Before analysing the data, first perform the classical assumption test, after the data is declared to meet the test criteria, then a hypothesis test is carried out consisting of multiple regression analysis, coefficient of determination test (R-squares), simultaneous significance test (F-test), significance test partial test (t-test) and moderated regression analysis (MRA). The results showed that leverage had a positive effect on earnings persistence, and firm size had no effect on earnings persistence, while managerial ownership was unable to moderate the effect of leverage and firm size on earnings persistence.</p> 2021-09-24T13:44:47-04:00 Copyright (c) 2021 Dade Nurdiniah, Chita Oktapriana, Iren Meita, Milla Damay Yanti Assessment of Employees` Involvement influence on Performance of MTNOs in Kenya 2021-09-27T15:39:39-04:00 Grace Karemu Musa Nyakora Erastus M. Thoronjo Evans Nyamboga Mandere <p><strong>The objective of the study was to assess the extent of employees` involvement on performance of MTNOs in Kenya. Sub-variables used for the independent variable were: employees` autonomy, quality circles and employees` suggestion schemes. Performance of Mobile Telephone Operators in Kenya was assessed in terms of profit margins and market share. Mixed methodology was used in collecting and interpreting data. Primary data was gathered using self-guided semi-structured questionnaires and secondary data was obtained from published profit margins and percentages of market share obtained from the companies` reports. Study population was 6,167 which included all the employees in the Mobile Telephone Network Operators in Kenya and a total sample size of 361 employees was obtained but 258 questionnaires were filled and returned. Data analysis was done using descriptive statistics and inferential statistics. The study hypothesis was tested at 95% confidence interval and 0.05 α level of significance.&nbsp; Study null hypothesis (H<sub>0</sub>) stated that: Employees` involvement does not have a positive influence on performance of MTNOs in Kenya. Regression analysis model demonstrated that employees` involvement had a positive influence on organizations’ performance of MTNOs accounting for 48.3% of the performance (R squared = .483). The study concluded that there was a significant relationship between employees` involvement and organization`s performance therefore rejecting the null hypothesis H<sub>0</sub> at β = .695 and P = .000.</strong></p> 2021-09-24T14:06:01-04:00 Copyright (c) 2021 Grace Karemu, Musa Nyakora, Erastus M. Thoronjo, Evans Nyamboga Mandere Effect of Work-Life Balance, Job Demand, Job Insecurity on Employee Performance at PT Jaya Lautan Global with Employee Well-Being as a Mediation Variable 2021-09-24T14:14:09-04:00 Christina Kurnia Aslam Mei Nur Widigdo <p>Employee performance remains a challenge for companies because of the increasingly competitive level of competition. Organizations are increasingly required to focus on Human Resource Management (HRM) to improve organizational sustainability. Achieving organizational sustainability becomes unrealistic without employee participation and commitment. This study aims to analyze the effect of work-life balance, job demands, job insecurity on employee performance with employee well-being as a mediating variable. The research method used is explanatory quantitative with SEM-PLS. The sample in this study were 100 employees of PT Jaya Lautan Global. The sampling technique used in this research is saturated sampling (census). The results showed that Work-Life Balance and Job Demands had a positive and significant effect on Employee Well-Being. Job Insecurity has a negative and significant effect on Employee Well-Being. Work-life balance has a positive and significant effect on employee performance. Job Demands have a negative and significant effect on employee performance, while Job Insecurity has a negative and insignificant effect on employee performance. Employee well-being has a positive and significant effect on employee performance. The results of the mediation show that employee well-being can partially mediate the effect of work-life balance and job insecurity on employee performance, while employee well-being can fully mediate the effect of job demands on employee performance.</p> 2021-09-24T14:14:09-04:00 Copyright (c) 2021 Christina Kurnia, Aslam Mei Nur Widigdo The Economic Structure and Employment Opportunities (Cases in Bengkulu, Indonesia) 2021-09-27T16:11:47-04:00 Imron Rosyadi Cicih Ratnasih <p>This study examines the effect of changes in the economic structure on employment opportunities in Bengkulu Province and determines the necessary economic policies. Besides, this study also aims to measure and compare all economic sectors and the total sector productivity of each sector. The method used is explanatory research. The subjects in this study were Bengkulu Province. The data used in the measurement of research variables are secondary in time in data series from 1983–2017. It is for 34 years. The required data is from the Central Bureau of Statistics (CBS) Bengkulu Province. Hypothesis testing was analyzed using Multiple Linear Regression Analysis. The result showed that changes in the economic structure had a simultaneous effect on job opportunities. The agriculture sector's contribution is positively more influence, the electricity and drinking water sector, the transportation and communication sector, the trade and hotel sector, and the services sector. Changes in Economic Structure have a simultaneous effect on job opportunities. Partially, job opportunities are more positively influenced by the contribution of the agricultural sector (X1), buildings (X4), electricity and drinking water (X5), transportation and communication (X6), trade and hotels (X7), financial and rental sector variables. Rent (X8) and services (X9). The increased contribution from these sectors can increase job opportunities to be higher. In this model, the magnitude of the effect simultaneously is R2 = 66.1%. The remaining 33.9% can explain by other factors not examined, such as education, health, environmental, and performance factors.</p> 2021-09-27T16:02:17-04:00 Copyright (c) 2021 Cicih Ratnasih, Imron Rosyadi Implementation of Full Time Equivalent Method in Determining the Workload Analysis of Logistics Admin Employees of PT X in Jakarta, Indonesia 2021-09-27T16:14:49-04:00 Satrio Wicaksono Alnisa Min Fadlillah <p>PT X is a company engaged in distribution and trading as its business activities. The logistics division, especially the logistics admin as a supply chain, certainly, has a big responsibility. In order to carry out this great responsibility, an appropriate number of workers is needed so that the work carried out can be executed properly. In this study, the main objective is to analyze the workload that exists in the current logistics admin employees and later from the results of the workload analysis, a human resource policy can be drawn concerning workloads setting.</p> <p>The method used in this study was the Full-Time Equivalent (FTE) method where this method could show how much workload is proportional to each employee. As a result, the workload received by each logistics admin employee has a different workload from one employee to another. Of the three existing logistics admin employees, 2 were overloaded and one was inloaded. Human resource policies related to workload arrangements for PT X logistics admin employees can be said to have not been maximized due to differences in workloads for each employee even though each of them does the same job.</p> 2021-09-27T16:14:49-04:00 Copyright (c) 2021 Satrio Wicaksono, Alnisa Min Fadlillah Investment Analysis for Submarine Power Cable Project Between Belakang Padang Island and Sambu Island 2021-10-06T15:41:37-04:00 Agus Wibowo Erman Sumirat <p>PT Pertamina (Persero) Riau Islands proposed the installation of electrical power for the fuel storage tank terminal on Sambu Island with a capacity of 7 MVA. Currently, Sambu Island is still receiving electricity by operating a Diesel Power Plant (PLTD) with diesel fuel.</p> <p>Seeing that the nearest electricity supply from Sambu Island is Pulau Belakang Padang Electricity, then as a business solution to be able to meet the demand of PT Pertamina (Persero), PT PLN Batam will build a submarine cable between Sambu Island – Pulau Belakang Padang to distribute electricity from the Power Plant in Batam to Sambu Island through the Belakang Padang Island.</p> <p>PT PLN Batam must obtain a reference regarding the feasibility of investing in the construction of a submarine cable between Belakang Padang – Sambu Island. To get this reference, an investment analysis must be carried out to determine the business feasibility of this submarine cable development.</p> <p>The business feasibility parameters to be analyzed are NPV (Net Present Value), IRR (Internal Rate of Return), BCR (Benefit to Cost Ratio) and PBP (Payback Period). To further refine the business feasibility analysis, a sensitivity analysis was carried out to see the effect of changes in investment parameters.</p> <p>After conducting investment analysis, it was found that the Capital was carried out with a portion of 30% from equity and 70% loans from domestic financial institutions after comparing with foreign financial institutions, and the construction of this submarine cable was declared feasible because it met all the feasibility parameters. business, where NPV &gt; 0, BCR &gt; 1, IRR &gt; Discount Rate and PBP &lt; Loan Tenor.</p> <p>With the construction of the submarine cable, PT PLN Batam will get a potential profit of Rp. 12.358.560.473, - in the first year after the operation of the submarine cable with an electricity tariff of Rp. 2,054 /Kwh. This electricity tariff is cheaper than the electricity tariff using PLTD of Rp 3,000/Kwh.</p> 2021-10-06T15:41:37-04:00 Copyright (c) 2021 Agus Wibowo, Erman Sumirat The Dynamics between Intrusiveness of Disruptive Ads, Behavior to Seen Disruptive Ads and Brand Response: A Case Study on a Selected Arabic Youth 2021-10-08T09:01:39-04:00 Elbert Bryan Vidal Manal Fadhil Al Hattali Khadija Salim Al Subaihi Al Ghalia Mohammed Al Mahroqi Rwaed Salim Al Ghtrifi <p>Through Structural Equation Modelling, the study shed light on the interplay between the intrusiveness of disruptive advertisements, their behavior towards them, and brand preference. The study sought to understand the interrelationships between these three variables instead of limiting the study to using and measuring the level of intrusion and behavior as a precursor to brand preference. In this study, brand preference is measured using four variables i.e., brand recall, message recall, call to action, and brand liking. These variables are adopted from Keller's Brand Equity Model.</p> <p>The variable intrusiveness was represented by 4 exogenous variables- obtrusiveness, intrusiveness, invasiveness, interference, and distraction [1]. The quasi-experimental research was done involving students in an Arabic university to measure these variables. The experiment was done by showing a video clip to the respondents where a disruptive ad pops up randomly. After watching the video, the respondents were asked to answer a questionnaire developed specifically for this reason.</p> <p>The researchers subjected the data through exploratory factor analysis and a two-stage confirmatory factor analysis before arriving at a hypothesized model. Interestingly, it was found out that the respondent's attitude towards a disruptive advertisement has a weak association with both their behavior towards them and brand preference. A significant association, however, was seen between behavior and brand preference.</p> 2021-10-06T00:00:00-04:00 Copyright (c) 2021 Elbert Bryan Vidal, Manal Fadhil Al Hattali, Al Ghalia Mohammed Al Mahroqi, Rwaed Salim Al Ghtrifi Effect of HRM Practices on the Performance of Companies Listed on NSE 2021-10-15T10:02:06-04:00 M. A. Diriye P. K’Obonyo G. Wainaina <p>The human resource function can make a crucial contribution in developing the key competencies in the institutions and individual employees that lead to high performance. The human resource configurations effectiveness is affected by the weak social capital among most organizations in Kenya, as evidenced by a lack of knowledge sharing and knowledge hoarding. The study's main objective was to see how HRM practices influenced the performance of firms listed on the Nairobi Securities Exchange (NSE). The research was guided by the ability-motivation-opportunity theory. This research utilized a descriptive research design and applied the positivist approach. The population of the study included 65 companies listed on the Nairobi Stock Exchange (NSE), and it employed both primary and secondary data, with secondary data consisting of the financial indicator Return on Assets (ROA). Questionnaires were employed to gather primary data, and descriptive and inferential statistics were utilized to analyze the data. The method utilized was linear regression. According to the findings, human resource practices have a beneficial influence on the performance of companies listed on the NSE. This study recommends that the organizations should put mechanisms in place to ensure that all stakeholders are aware of the organizations culture, structure and human reward practices so as to attract the best applicants.</p> 2021-10-14T00:00:00-04:00 Copyright (c) 2021 M. A. Diriye, P. K’Obonyo, G. Wainaina Improving Bundled Inventory Flow for Services through Organizational Citizenship Behavior 2021-10-16T13:37:10-04:00 John M. Woosley Rachelle F. Cope Robert F. Cope III David C. Wyld <p>In our work, we hypothesize performance improvements to supply chain service operations through Organizational Citizenship Behavior (OCB). OCB is a term relating to voluntary actions of employees to help fellow employees and/or their organization through efforts that are not part of a contractual obligation. A key feature of OCB is that it is not rewarded in a formal manner. Through the years, OCB has gained substantial interest and has been studied across many organizational domains. In particular, we explore the roles of job cross-training and culture change in fostering OCBs that benefit the efficient operation of bundled inventories within the service firm.</p> 2021-10-16T13:37:10-04:00 Copyright (c) 2021 John M. Woosley, Rachelle F. Cope, Robert F. Cope III, David C. Wyld An Empirical Study on the Factors Affecting the Interest Rate Spread of Listed Conventional Commercial Banks of Bangladesh 2021-10-17T03:48:17-04:00 Washeka Anjom <p>This paper aims to explore the factors affecting the interest rate spread of the listed conventional commercial banks of Bangladesh from 2011 to 2019. For this, banks' interest rate spread has been considered a dependent variable while bank-specific, industry-specific, and macroeconomic factors have been considered independent variables. Bank-specific factors are credit risk, bank size, operating cost, liquidity risk, net interest income, capital adequacy, return on equity. The bank industry-specific factor is market share, while macroeconomic factors are GDP and Inflation. Pooled Ordinary Linear Regression analysis and the random-effect method have been used to investigate the impact of the factors on interest rate spread. The results demonstrate that credit risk, operating costs, and liquidity risk positively impact interest rate spread. The asset size and GDP have both positive and negative relationships depending on the circumstances. In contrast, net interest income, capital adequacy, return on assets, and market share have a negative relationship. The study's findings will assist the regulatory body of the banks in developing strategies to maintain a satisfactory level of interest rate spread.</p> 2021-10-17T03:48:17-04:00 Copyright (c) 2021 Washeka Anjom Network Ties, Social Capital, and Knowledge Management 2021-10-17T03:55:37-04:00 Dong-Mei Lee Yu-Xia Fu Lee-Yuan Wang Tao Nie <p>As an invisible informal structure embedded within an organization, social network is closely related to the knowledge management activities and knowledge management strategies of the organization. The social network has the potential to obtain the right information or knowledge at the right time through the weak ties of the organization, to realize effective knowledge sharing in the organization with strong ties, and to commercialize knowledge using social capital to achieve economic success. By dividing the knowledge management process into three stages, including knowledge acquisition, knowledge sharing, and knowledge commercialization, the paper examines the role of weak ties, strong ties and social capital in knowledge management, and puts forward three hypotheses. Finally, the paper puts forward management suggestions for the construction of social networks in enterprisesю</p> 2021-10-17T03:55:37-04:00 Copyright (c) 2021 Dong-Mei Lee, Yu-Xia Fu, Lee-Yuan Wang, Tao Nie The Effect of Employee Empowerment, Organizational Justice, Conflict, and Work Motivation on Employee Performance (Case Study of Bank Mandiri Indonesia) 2021-10-18T13:54:05-04:00 Dian Suprapto Aslam Mei Nur Widigdo <p style="text-align: justify; margin: .3pt 2.45pt .0001pt 0cm;">This study aims to analyze a impact empowerment of employees, organizational justice, conflict and work motivation on employee performance through case studies Mandiri Branch Office (KCP) Social Security Bank in Jakarta, Indonesia. This study adopted a causal research design and data collection methods by conducting a questionnaire survey of 41 respondents en. The sampling technique is intended is a sampling technique is saturated. The analytical tool intended is SPSS version 21. The results show that some employee authorization, organizational justice, and work motivation are related to impact positively d 's significant to employees performance. At the same time, conflict has a partial negative impact on employee performance and is not significant. In addition, employee empowerment, organizational justice, conflict and work motivation also have a significant impact on employee performance.</p> 2021-10-18T13:54:05-04:00 Copyright (c) 2021 Dian Suprapto, Aslam Mei Nur Widigdo Logistic Companies in Oman: Role in Boosting Economy, Implementing Eco-Friendly, Technological Logistics for Sustainable Development 2021-10-22T07:21:33-04:00 Asma Mohammed Abdullah Al Jabri Zouhaier Slimi Hind Huwaishal Al Yaqoopi Umut Mehmet <p>This article focuses on the role of logistic companies in economic growth and how eco-friendly are implementing eco-friendly technology, green logistics, and considering the United Nations Sustainable Development Goals. This research aims to study the logistic sector in Oman and how its practices could be changed into eco-friendly processes to conserve the environment. The study highlights consumption, which encourages the adoption of green practices. Moreover, the research pays attention to the drivers and barriers to green adoption initiatives. The research used quantitative methods in the form of surveys with the help of qualitative evidence from the literature to reach outcomes. The findings vindicate that Oman places great emphasis on the development of logistics services to achieve economic growth. The implementation of green technology allows companies to help the environment and cost savings. Studies are helpful if managers in the business are willing to bring such practices into their business. There is a need to align sustainable development and logistics operations to support the SDGs in their CSR initiative. The shift usually takes a long time, but the initiative must be taken, and governmental bodies must support the greening of the logistic industry. Research findings reasonably advocate the share of the logistic industry in economic growth, so investments in this sector would only lead to better trade and more earnings whilst conforming to the customers' demands. The study faces some limitations, including a limitation and superficiality in the information presented in the green logistics aspect, the COVID-19 outbreak made it challenging to reach the target people of the survey.</p> 2021-10-22T07:21:33-04:00 Copyright (c) 2021 Asma Mohammed Abdullah Al Jabri, Zouhaier Slimi, Hind Huwaishal Al Yaqoopi, Umut Mehmet The Moderating Effect of Environmental Innovation on the Relationship between Corporate Social Responsibility and Environmental Performance: Proposal of a Theoretical Model 2021-10-23T03:53:30-04:00 Mehmet Fatih Burak <p>Today, it becomes indispensable for businesses to have socially responsible behaviors and environmental approaches. Businesses should prioritize corporate social responsibility (CSR), environmental innovation and environmental performance in order to avoid global environmental problems that may emerge as a result of irresponsible behaviours and lack of environmental protection. This study aims to propose a theoretical model for the relationship between CSR, environmental innovation and environmental performance. For this purpose, the relations between the variables were examined in the light of research and studies in the literature and a theoretical model was proposed based on the information obtained.</p> 2021-10-22T00:00:00-04:00 Copyright (c) 2021 Mehmet Fatih Burak Marketing Information Systems and Competitive Advantage at Consolidated Bank of Kenya Limited 2021-10-26T13:07:47-04:00 Joyce Thuita Winnie Njeru <p>Business today is a challenge because of the dynamics involved, marketers whose responsibility is to ensure that the business makes profits also have to be dynamic on how they organize their marketing strategies in a way that is relevant to today’s market. Whatever the kind of establishment, market and purchaser information is necessary if organization objectives are to be met and consumers needs fulfilled, having an efficient marketing information system is one of the channels through which an organization can acquire the information it needs from its customers thereby giving the organization competitive advantage. This study therefore sought to establish the impact of marketing information systems on competitive advantage at Consolidated Bank of Kenya Limited. The study used a case study. Primary data was collected using an interview guide and data collected from the heads of departments particularly from marketing, alternative business channels and business development, who are highly involved in formulation and implementation of strategy. Content analysis was used to analyze the data. The study established that the marketing environment in the banking industry is very competitive and therefore marketers must adapt to the ever-changing marketing environment. Further, improvements in the bank’s products, services and the brand image have enhanced competitive advantage of the bank. Finally, the study also revealed that Marketing Information Systems are of value to the organization. In conclusion the study established that the company has in place a marketing information system which the bank uses to acquire relevant information from customers, which is in turn used to develop products and services that meet the customer’s needs while still maintaining lower costs. The study recommends that management should ensure continued improvement in the marketing information system to enable the bank to maintain sustainable competitive advantage. There need for management to set aside resources and invest in marketing information systems to enable the bank to compete effectively in its marketing environment.</p> 2021-10-26T13:07:47-04:00 Copyright (c) 2021 Joyce Thuita, Winnie Njeru Challenges of Milton Friedman’s Contributions: A Perspective of Behavioral Economics 2021-09-04T02:25:51-04:00 Di Zhu <p>This paper reviewed Milton Friedman's major contributions and critiqued his theories from a perspective of behavioral economics. Overall, behavioral economics can be a significant supplement to the traditional Friedman's theories to better predict economic events. More specifically, in terms of money supply, behavioral economics found that emotions can distort the assumption of the quantity theory of money and it may also affect economic output through its big role in decision making. As for the permanent income hypothesis, it can better explain the effect of income on consumption from the psychological aspect such as low confidence. His major point of a free market for economic and political freedom can be challenged by Nudge concept from behavioral economics. The government can help people to achieve their goals without damaging their autonomy. In addition, behavioral economics explores more and better reasons for the common phenomena of irrational behaviors against the traditional assumption that people are always rational.</p> 2021-09-03T00:00:00-04:00 Copyright (c) 2021 Di Zhu The Impact of Advertising Credibility on Purchase Intentions: An Empirical Study among Iraqi Facebook Users 2021-10-26T13:37:37-04:00 Raafat Awad Mosa <p>With the acceleration of the wave of technological developments, the advertising industry started to abandon its traditional tools adopted in addressing customers. The advertising landscape through social media networks has become the most visible way to communicate and interact with customers. However, the advertising messages launched by marketers on these networks do not receive an adequate response from the target customers. The credibility of the information provided by advertisements on social media networks platforms is still questionable by many customers. Which may reduce the effectiveness of these advertisements and undermine the efforts of marketers to generate sufficient conviction among customers to buy. Therefore, this study seeks to test the impact of advertising credibility on purchase intentions among Iraqi Facebook users. In order to achieve this goal, adopted a quantitative approach by surveying a sample of 487 respondents. The results showed that advertising credibility had a moderately positive effect on purchase intentions. The study recommended that marketers should be keen to provide realistic and honest information about marketing offers in their advertising messages.</p> 2021-10-26T13:37:37-04:00 Copyright (c) 2021 Raafat Awad Mosa