European Journal of Business and Management Research https://ejbmr.org/index.php/ejbmr European Journal of Business and Management Research en-US <p>The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party.</p> <p>Submission of the manuscript&nbsp;represents&nbsp;that the manuscript has not been published previously and is not considered for publication elsewhere.&nbsp;</p> editor@ejbmr.org (Editor-in-Chief) editor@ejbmr.org (Support Team) Wed, 03 Mar 2021 09:58:51 -0500 OJS 3.1.1.4 http://blogs.law.harvard.edu/tech/rss 60 Proposed Business Strategy for XYZ Consultant Company to Financial Improvement Through Acquisition Strategy https://ejbmr.org/index.php/ejbmr/article/view/559 <p>XYZ is a university with the best reputation in Indonesia which has 12 companies engaged in consulting services (construction and non-construction)). The proportion of ownership in this business varies from 20% to 99.99%. This business has several companies that are inefficient and unhealthy because operating costs are greater than revenue. In addition, in 2019, this consulting company experienced a decrease in revenue by 7.11% while the cost of goods sold increased by 7.45%. This study aims to select which companies have good and healthy performance, create new and effective business strategies for the best performing companies, and develop sustainable business and new competitive advantages. This research methodology is qualitative using secondary data in the form of annual financial reports from 12 companies for 2015-2019, websites and other information media. External analysis in this study using macroeconomics, PEST, Porter's Five Forces, and Benchmark Analysis. While the internal analysis uses Financial Ratio Analysis and Altman-Z Score. The tools used to obtain business solutions and strategies from the XYZ consulting firm case are Business Level Formulations, Business Level Strategies, Functional Strategies, and Implementation Strategies. One of the strategies that the author applies in this case is by implementing an acquisition strategy</p> <p>After analyzing and calculating using the Financial Ratio and Altman-Z Score of 12 companies, the result shows that there are only 7 companies that have good and healthy performance so that they are included in the "safe zone" category with a discriminant zone Z&gt; 2.99. The acquisition strategy was created by combining these companies. The first step is to evaluate each company, then calculate the acquisition to find out the synergy value of the acquisition to compare the value when the acquisition was made and what was not. The calculation results show that the company's FCFF accumulation after the next 10 years on 2030, In the event of an acquisition is IDR 124,131,871,981.11. Meanwhile, if there is no acquisition is IDR 117,285,044,723.00. So that we know there have added value of the synergy IDR 6,846,827,258.11.</p> Novi Fitriani, Deddy Priatmodjo Koesrindartoto Copyright (c) 2021 Novi Fitriani, Deddy Priatmodjo Koesrindartoto http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/559 Fri, 05 Mar 2021 04:23:43 -0500 Analysis on the Effect of Marketing Strategy Literacy towards MSME’s Marketing Performance in Depok, West Java https://ejbmr.org/index.php/ejbmr/article/view/709 <p>Micro, Small, and Medium-sized Enterprise (MSME) owners in Depok, West Java, have yet to apply good marketing strategies. Thus, marketing management literacy needs to be done. This research was intended to analyze and understand the effect of marketing strategy literacy, which is applied in MSME’s in Depok, West Java, towards marketing performance. The sampling technique used in this research was random sampling technique, with the samples being 30 MSME owners in Depok, West Java. This is an explanatory research, which used Smart PLS analysis tool. The results showed that R Square’s value is 0.643. Hypothesis testing revealed that advertising literacy variable affects marketing performance with a path coefficient value of 0.400; promotion sales literacy does not affect marketing performance with a path coefficient value of -0.088; personal sales literacy affects marketing performance with a path coefficient value of 0.641; and lastly, online marketing literacy does not affect marketing performance with a path coefficient value of -0.177.</p> Anastasia Bernadin Dwi Mardiatmi, Dahlia Pinem Copyright (c) 2021 Anastasia Bernadin Dwi Mardiatmi, Dahlia Pinem http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/709 Fri, 05 Mar 2021 04:36:52 -0500 Effect of Locus of Control and Job Satisfaction on Employee Performance through Organizational Citizenship Behavior (OCB) on Accounting Department Personnel of Naval Base V Surabaya https://ejbmr.org/index.php/ejbmr/article/view/752 <p>This study aims to determine the effect of Locus of Control and Job Satisfaction on Organizational Citizenship Behavior (OCB) and Employee Performance and to determine the effect of OCB as an intervening variable on Employee Performance on personnel of Lantamal V Surabaya (Naval Base V Surabaya) Accounting Department. This research model uses a type of causal research with quantitative methods. The sampling technique taken was saturated sampling technique. The data source used in this research is primary data in the form of a questionnaire. The data analysis technique used in this study was Partial Least Square. Factors that support research activities, namely the accounting staff of Lantamal V Surabaya totaling fifty people consisting of the military ranks Tamtama (Enlisted Officer), Bintara (Non Commisioned Officer), Perwira (Officer) and PNS AL (Civil Service Employee of Naval Force). Evaluation of the Organizational Citizenship Behavior (OCB) behavior in the staff of the Lantamal V Surabaya Accounting staff is very important because this behavior is the absolute responsibility of a Navy soldier in each work unit wherever they serve. In addition, an important thing for a staff in carrying out their work is the existence of Job Satisfaction. The importance of having human resources with good and optimal performance is expected by the staff of the Lantamal V Surabaya Accounting department. This cannot be separated from the perspective of the staff members of the Lantamal V Surabaya Accounting department in controlling the perceptions that each individual has to see the events that occur in his life both internally and externally. The results showed that: (1) Locus of Control has no significant effect on Organizational Citizenship Behavior (OCB); (2) Job satisfaction affects Organizational Citizenship Behavior (OCB); (3) Locus of Control and Job satisfaction affect Employee Performance; (4) Organizational Citizenship Behavior (OCB) has no effect on Employee Performance; (5) Locus of Control and Job satisfaction do not have a significant effect on Employee Performance through Organizational Citizenship Behavior (OCB).</p> Dyna Tistianingtyas, . Parwoto Copyright (c) 2021 Dyna Tistianingtyas, . Parwoto http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/752 Tue, 09 Mar 2021 08:33:14 -0500 Determinant Factors of Jakarta Composite Index https://ejbmr.org/index.php/ejbmr/article/view/755 <p>This study aims to examine empirically the influence of macroeconomic variables, namely: GDP growth, inflation, Rupiah exchange rates, and interest rates on the JCI on the Indonesia Stock Exchange. The analysis technique used is multiple regression. The results of the study found that only GDP growth and exchange rates had a significant effect on the JCI, while the inflation rate and interest rates had no effect on the JCI. This study only uses four macroeconomic variables, so further research needs to find other macroeconomic variables that are thought to have an effect on the JCI.</p> Dwi Rahmaliadan Augustina Kurniasih Copyright (c) 2021 Dwi Rahmaliadan Augustina Kurniasih http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/755 Tue, 09 Mar 2021 08:37:00 -0500 The Effect of Talent Management, Knowledge Management and Work Culture on the Performance in the Survey Unit Centre of Hydrography and Oceanography Indonesia Naval (Pushidrosal) https://ejbmr.org/index.php/ejbmr/article/view/723 <p>The purpose of this study was to determine whether talent management, knowledge management and work culture have a significant influence on organizational performance. The research method used is explanatory research conducted quantitatively. In order to obtain complete and relevant data, in addition to primary data in the form of surveys, researchers also use secondary data. The author took a sample of 100 members of the PT X survey unit. Data were collected using a questionnaire in the form of a list of questions. The data analysis method used is Partial Least Square (PLS). The results of this study indicate that talent management does not have a significant effect on organization performance. Knowledge management has a positive and significant effect on organization performance. Work Culture has no significant effect on organization performance. Talent management, knowledge management and work culture together have a significant effect on organization performance. Suggestions given in this research are that the organization must consistently and continuously provide understanding to personnel, in order to use the opportunities given by the organization to improve competence and qualifications through education and training. Personnel must also ensure that improvements in the quality of work results come from education and training. By improving talent management practices, knowledge management and work culture it is hoped that it can improve organizational performance and achieve company goals.</p> Dian Amrainy, Lenny Christina Nawangsari Copyright (c) 2021 Dian Amrainy, Lenny Christina Nawangsari http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/723 Thu, 11 Mar 2021 10:06:34 -0500 Employee’s Resistance and Organizational Change Factors https://ejbmr.org/index.php/ejbmr/article/view/759 <p>Organizations need to change due to challenges they are facing caused by the dynamic environment where they operate. Also, organizations undertake changes because they have new ideas to improve their performance. So, organizational changes are imposed by factors of external or internal environment. The aim of every change is to improve organizational performance by increasing its effectiveness. Sometimes, changes are proposed during crises time. In crisis’s situation, organizations need to cut their costs, and the most common change is reducing staff.</p> <p>In every situation, change is something new for employees. Change affect employees because they are going to implement it. They can show positive attitude/behavior (readiness to change) or negative attitude/behavior (resistance to change) to proposed change. When employees show positive attitude, they agree on change and they are motivated to implement it. On the other hand, negative attitudes reflect that employees do not agree to organizational change. They are not motivated to involve in organizational change and sometimes they refuse it. Change managers are interested to have employees which are motivated and opened to change because this can lead to a successful change management process. On the other side, resistance to change can lead to the failure of change, because resistance may create costs and delays into change management process.</p> <p>This paper will explain which factors impose organizations to undertake changes time to time. Also, it will analyze how employees behave during organizational change. The aim of this paper is to explain why employees resist to organizational change and how can change managers reduce employees resistance.</p> Gentisa Furxhi Copyright (c) 2021 Gentisa Furxhi http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/759 Fri, 12 Mar 2021 04:25:11 -0500 An Investigation of NGOs’ Role in Diminishing Poverty in Sindh https://ejbmr.org/index.php/ejbmr/article/view/754 <p>Pakistan is a South Asian nation, where a significant portion is in the clutches of poverty characterized by a low standard of living as the country ranks 152<sup>th</sup> in the global poverty index. Pakistan’s government has been very keen on improving people's economic conditions in the region. NGOs are an essential part of civil society functions to fulfil the need for improvement in human development activities. While various NGOs are working in the country to eradicate poverty, but fruits have yet to be reaped. Thus, the main objective of the current study is to investigate efforts of NGO’s intervened projects to bring forth the improvement in the living conditions of people. For data collection, quantitative methodology and structured questionnaire approach have been employed in the present study. Using the proportional distribution approach, a simple random sample of 300 respondents was drawn for this research analysis. The research was conducted keeping in view the poverty and similarity of the taluka’s geographical and physical setups. For data collection, Sanghar’s rural-talukas i-e Sinjhoro, Khipro, and Tando Adam were selected. The findings indicate that people of the Sanghar district were unhappy and pessimistic towards the NGOs' role in raising their standard of living. This shows concerns about their service delivery and support in the targeted geographical areas. Results also revealed that NGOs are unable to make people self-reliant and there is a need for a robust poverty alleviation strategy to lessen the poverty in the region. In conclusion, policy recommendations are provided, and areas of future studies are identified.</p> Sikandar Ali, Asif Ali Shah, Mahvish Khaskhely, Sahib Khatoon, Muhammad Ilyas Abro, Danish Latif Copyright (c) 2021 Sikandar Ali, Asif Ali Shah, Mahvish Khaskhely, Sahib Khatoon, Muhammad Ilyas Abro, Danish Latif http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/754 Sun, 14 Mar 2021 08:06:27 -0400 Influence of Electronic Administration on Public Service Delivery among State Agencies in Kenya https://ejbmr.org/index.php/ejbmr/article/view/712 <p>E-Administration remains a key E-Government strategy that seeks to ensure the management of the government institutions and organizations if effectively done to enhance effectiveness and proper service delivery. The purpose of this study was to examine the influence of E-Administration on the public service delivery among state agencies in Kenya. The study adopted a descriptive research design to collect data from the target population comprising of 4230 employees within the management cadre at 132 specific government state agencies. Convenient sampling technique was used by the study to sample the respondents within the 132 specific government state agencies. A sampling formula was applied to calculate the sample size of 365 employees and self-developed questionnaires were used to collect data from the sample. Data was analyzed using descriptive and inferential statistics. The study found that E-Administration had a significant and positive influence on public service delivery by the state agencies in Kenya. The study further established that strategy execution had a significant moderating effect on the relationship between E-Administration and public service delivery by the state agencies in Kenya. The study recommended that the government through the state agencies should embrace E-Administration as a way of enhancing public service delivery. The management of state agencies should furthermore embrace strategy execution practices so as to enable success of E-Administration.</p> Kenneth Goga Riany Copyright (c) 2021 Kenneth Goga Riany http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/712 Tue, 16 Mar 2021 14:42:36 -0400 The The Effect of Service Quality and Promotion on Purchase Intention Mediated by Trust (Case Study: PT China Taiping Insurance Indonesia) https://ejbmr.org/index.php/ejbmr/article/view/764 <p>This study aims to analyze the effect of service quality and promotion on purchase intention mediated by trust. The object of this study is PT China Taiping Insurance Indonesia and the number of samples used in this study 170 respondents using the heir formula calculation method which was multiplied by 5. The sampling method used purposive sampling method, the data collection method used the questionnaire method and data analysis used Partial Least. Square (PLS). The results show that service quality has a positive and significant effect on trust, promotion has a significant effect on trust, trust has a positive and significant effect on purchase intention, service quality has a positive and significant effect on purchase intention, promotion has a positive and significant effect on purchase. intention, service quality has a positive and significant effect on purchase intention through trust, and promotion has a positive and significant effect on purchase intention through trust.</p> Achmad Buchori, Yuli Harwani Copyright (c) 2021 Achmad Buchori, Yuli Harwani http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/764 Tue, 16 Mar 2021 00:00:00 -0400 “Evaluating the Effectiveness of Performance Management Systems to Move Towards Become a Digital Company”: Case Study PT. XYZ (SOE Company in Indonesia) https://ejbmr.org/index.php/ejbmr/article/view/769 <p>The era of digitalization requires State-Owned Enterprises (SOE) in Indonesia to carry out digital transformation. PT. XYZ is a state-owned company engaged in Electronics for Industry and Infrastructure in Indonesia. The Ministry of SOE has implemented the Seven Elements of Human Capital Architecture to increase competitiveness in the face of current digitalization. One of the architectural elements that is carried is the Performance Management and Rewarding System. Currently PT. XYZ still uses the traditional performance management system whose use is ineffective due to several factors including non-integrated data; manual processing takes a lot of time only for administrative functions and does not have a major impact on employee development. This bring a question whether the performance management used by PT. XYZ is currently in accordance with the SOE company plan to move toward becoming a digital company. In carrying out digital transformation, a broader is needed culture in companies that instill a digital mindset in the company's values. Based on the digital cultural framework promoted by CIGREF, the authors adapted this framework to measure the readiness of digital culture and the effectiveness of PT XYZ's performance management system. The seven dimensions measured in PT XYZ's digital culture are Viability, Openness, Knowledge, Agility, Trust, Interdependence, and Responsibility. Three dimensions measured in the Performance Management System of PT. XYZ stands for Openness, Knowledge, and Agility. Primary data to analyze and research this question were collected from the results of an interview with one of the HR and GA employees of PT. XYZ as well as the distribution of questionnaires. The survey also shows that the effectiveness of PT. XYZ's performance management system in moving towards a digital company is at a medium level with levels for the dimensions of Openness, Knowledge, Agility as well as medium. The recommendation to improve the effectiveness of the current performance management system is to digitize a performance management system that supports the needs of a performance management system as well as improvements in each cycle of the performance management system.</p> Alimah Azmi, John Welly Copyright (c) 2021 Alimah Azmi, John Welly http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/769 Thu, 18 Mar 2021 05:13:23 -0400 Impact of Organizational Commitment on Civil Servants Performance: An Empirical Study of Alauddin Islamic State University of Indonesia https://ejbmr.org/index.php/ejbmr/article/view/778 <p>This study explores the contribution of organizational culture, competence, work motivation to organizational commitment, to organizational commitment and the performance of 220 civil servants who work in the administration section of Alauddin Islamic State University of Indonesia (Makassar). Data were analyzed using analysis of moment structures. The exploratory findings provide evidence that organizational culture and work motivation contribute fully and significantly in increasing organizational commitment, in contrast to competence the results are in opposite directions. In other causality, it was found that culture and organizational commitment significantly contributed to improving employee performance, while low work competence and motivation were not proven to contribute.</p> . Syam'un, . Mahfudnurnajamuddin, Syahrir Mallongi, . Ramlawati, . Budiandriani Copyright (c) 2021 . Syam'un, . Mahfudnurnajamuddin, Syahrir Mallongi, . Ramlawati, . Budiandriani http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/778 Thu, 18 Mar 2021 05:18:49 -0400 Cooperatives of Farmers in Oman https://ejbmr.org/index.php/ejbmr/article/view/784 <p>This study focuses on explaining the concept of farmers' cooperatives which contribute to raising the Omani economy, achieving security and food balance, and contributing to the eradication of poverty, hunger and unemployment. The aim of this paper is to find areas of deficiency concerning the implementation of farmer cooperatives in Oman. The study follows the philosophy of realism, as it is delivering real and accurate information. The text uses a mixed method by combining qualitative and quantitative. The research uses questionnaire showing the responses of farmers and ordinary people to collect the data. In addition, an interview showing the importance and the factor of implementing farmer cooperatives. This study uses interviews and questionnaire to gather the data needed to fill the gaps. The findings of this research add deep discovery to the previous studies, regarding the unawareness and knowledge among farmers about the importance, causes and positive effects of cooperatives among farmers and the negative effects that may occur to farmers for refusing to enter farmers' cooperatives and the factors of implementing farmer’s cooperatives. Additional research in this topic is needed for full understanding of making strong relationships and trust between farmers, which convince them to join farmers' cooperatives. The value of this study lies in raising the level of farmer's cooperatives in Oman because of its invaluable role in improving livelihoods, achieving sustainable development, increasing profitability and increasing productive efficiency by finding the common reasons that prevent farmers to join these cooperatives.</p> Adela P. Balasa, Ghadeer Saif Khamis Al-Mashaikhi, Noorol Shaiful Fitri Abdul Rahman Copyright (c) 2021 Adela P. Balasa, Ghadeer Saif Khamis Al-Mashaikhi, Noorol Shaiful Fitri Abdul Rahman http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/784 Sat, 20 Mar 2021 09:04:41 -0400 Analysis of Propylene Glycol Raw Supplier Selection using the Analytic Hierarchy Process Method https://ejbmr.org/index.php/ejbmr/article/view/783 <p>The purpose of this research is to study the priority order of the criteria and sub-criteria that influence supplier selection and to find out which supplier or supplier of the best raw material, which best meets the criteria for selecting the supplier that should be selected. In this study only limited to 4 criteria, namely price, quality, warranty, and delivery. This research is a qualitative research using the calculation method used is the Analytic Hierarchy Process (AHP) method. The software used in using the Analytic Hierarchy Process (AHP) method is version 3.2 super decisions. The findings show that the price criterion is the most important priority for companies to pay attention to, followed by delivery, quality, and warranty criteria.</p> Yusuf Budiono, Dudi Permana Copyright (c) 2021 Yusuf Budiono, Dudi Permana http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/783 Tue, 23 Mar 2021 05:53:09 -0400 Identification of Factors which Impact Towards Visit Intentions to Destination of Betawi Cultural Village Area https://ejbmr.org/index.php/ejbmr/article/view/738 <p>This research aims to determine and analyze those factors which influence the visit intentions to Betawi Cultural Village Tourism Area. This population was tourists who interested in visiting the tourist destinations of Betawi Cultural Village, while the sample in this research was 150 respondents. This research analyzed by Structural Equation Model (SEM) with assistance of LISREL 8.80 program to examine these hypotheses. The result shows that visit intention to Betawi Cultural Village Tourism Area was influenced by motivation to visit and image of destination, while eWOM did not impact the visit intention to Betawi Cultural Village Tourism Area.</p> Aprilia Safitri, Rina Astini Copyright (c) 2021 Aprilia Safitri, Rina Astini http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/738 Tue, 23 Mar 2021 10:12:30 -0400 The Relationship Between Cat Bond Market and Other Financial Asset Markets: Evidence from Cointegration Tests https://ejbmr.org/index.php/ejbmr/article/view/790 <p>This study examines the relationship between Cat Bonds market and the other financial markets. Precisely, cointegration tests (the Engle and Granger’s methodology) were applied on weekly data of five indexes over the period 2012- 2019 to test for the existence of a long-run dynamic equilibrium relationship between Cat Bonds market and four financial markets, namely, Insurance Linked Securities (ILS) market, S&amp;P 500 (first stock market), MSCI (second stock market) and Corporate Bonds market. In addition, a comparative analysis correlation vs cointegration was conducted to verify whether Cat Bonds can be really considered as zero-beta assets in the short-run (correlation) as well as the long-run (cointegration). For correlation analysis we employed three correlation coefficients <em>(Pearson’s Correlation Coefficient, </em>Spearman’s Rank Correlation Coefficient and<em> Kendall's Rank Correlation Coefficient).</em> <em>Overall, the main findings of this study showed </em>that in the short-run, Cat Bonds are partially zero-beta assets while over the long-run they are entirely zero-beta assets. Such results will be of great importance for investors in their decision choice between a short strategy or a long strategy in Cat Bonds’ investing.</p> Chaouki Mouelhi Copyright (c) 2021 Chaouki Mouelhi http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/790 Tue, 23 Mar 2021 10:17:49 -0400 The Role of Intentions in Determining Social Entrepreneurial Profile https://ejbmr.org/index.php/ejbmr/article/view/794 <p>In this research the entrepreneurial actions and intentions that drive university students to create social businesses and participate in an international competition were analyzed. The study was conducted during the training week of a social business competition in September 2019. The methodology was qualitative, with case studies in a group of twelve students whose projects were selected to compete at the semi-final round of an international social business competition. Interviews were applied to competitors which revealed the circumstances that encouraged them to address a social problem and develop a project with a solution which will be presented in an international stage. Simultaneously, an observation guide was applied for the interpretation of the emotional expressions (typical of social entrepreneurship) associated with their responses and finally, an electronic link was shared with participants for them to answer a validated instrument that measured the university entrepreneurial potential. Main findings indicate that entrepreneurial actions of the students to create a social business and present it in a competition in the form of a social business project rest on motives that vary from a personal origin to the collective, revealed from moments of inspiration and personal commitment to address a social problem and seeking a sustainable solution, designed from resources and personal skills in a very particular emotional atmosphere. Finally, a sum up from all inputs (surveys and direct observation) revealed that social entrepreneurial intentions lie on a positive attitude, strong enterprise convictions and high desirability for becoming an entrepreneur and contribute to solve social problems.</p> Ignacio Ortiz Betancourt Copyright (c) 2021 Ignacio Ortiz Betancourt http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/794 Wed, 24 Mar 2021 07:21:10 -0400 The Effect of Price Perception, Brand Image and Personal Selling on the Repurchase Intention of Consumers B to B of Indonesian General Fishery Companies with Customer Satisfaction as Intervening Variables https://ejbmr.org/index.php/ejbmr/article/view/756 <p>This study aims to analyze the effect of Price Perception, Brand Image and Personal Selling on Repurchase Intention of B to B Consumers in Indonesian Fisheries Public Companies (Perum) with Consumer Satisfaction as an Intervening Variable. The population in this study were 228 Perum Perindo consumers according to the company's internal data in 2019. The research sample who became respondents in this study was adjusted to 100 consumers. The analytical method used in this study is the Partial Least Square (PLS) analysis method. The results showed that (1) Price Perception has a significant influence on B2B Consumer Satisfaction, (2) Brand Image has a significant influence on B2B Consumer Satisfaction, (3) Personal Selling has a significant influence on B2B Consumer Satisfaction, (4) Consumer Satisfaction has an effect Significant on B2B Repurchase Intention, (5) Price Perception has a significant effect on Repurchase Intention with B2B Consumer Satisfaction as an intervening variable, (6) Brand Image has a significant effect on Repurchase Intention with B2B Consumer Satisfaction as an intervening variable, and (7) Personal Selling has a significant effect on Repurchase Intention with B2B Consumer Satisfaction as an intervening variable.</p> Wenny Prihatini, Dendy Anggi Gumilang Copyright (c) 2021 Wenny Prihatini, Dendy Anggi Gumilang http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/756 Thu, 25 Mar 2021 09:45:41 -0400 Corporate Governance and Financial Fraud of Wirecard https://ejbmr.org/index.php/ejbmr/article/view/708 <p>This paper examines the antecedents and consequences of the collapse of Wirecard AG, in June 2020, the “German Enron.” Specifically, we investigate how the Wirecard’s ineffective corporate governance under the German’s financial regulatory system fails to serve their stakeholders, and how its management’s unethical behavior of earnings manipulation contribute to significant financial collapse for the company, and lead to the destruction of shareholders’ value. This paper examines how the internal and external governance and monitoring mechanisms failed to uncover the vast fraud at the German payments group at a much earlier stage. Furthermore, we find evidence consistent with the hypothesis that the continuous pressure of meeting or exceeding consensus on earnings estimates, management’s performance compensation based on the growth of Wirecard’s stock price, and the lack of proper supervision from the board of directors ultimately create the opportunities for management to manipulate earnings without being uncovered for several years. Such course of action has caused significant financial corporate misconduct for Wirecard and led to the destruction of firm value.</p> Hoje Jo, Annie Hsu, Rosamaria Llanos-Popolizio, Jorge Vergara-Vega Copyright (c) 2021 Hoje Jo, Annie Hsu, Rosamaria Llanos-Popolizio, Jorge Vergara-Vega http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/708 Thu, 25 Mar 2021 09:53:47 -0400 Entrepreneurship as a Mechanism to Strengthen Rural Communities https://ejbmr.org/index.php/ejbmr/article/view/800 <p>Entrepreneurship has positioned itself as one of the main goals of both public and private agencies. This topic has been linked to urban areas population, marginalizing different groups and sectors, including the inhabitants of the rural areas have been included, which, usually considered by their lower income and social welfare, due to their inability to access sources of employment and services. Then, this research parts from a theoretical review of rural entrepreneurship and subsequently, explores the results from the application of a research instrument, focused on the perception of a group of rural tourism entrepreneurs was measured about the scope of their projects, pointing out the faced barriers and the gains that have been produced in their communities.</p> Ignacio Ortiz Betancourt Copyright (c) 2021 Ignacio Ortiz Betancourt http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/800 Fri, 26 Mar 2021 06:05:58 -0400 A Study of Determinants of Lecturer Performance: The Islamic Universities in Makassar City Case https://ejbmr.org/index.php/ejbmr/article/view/801 <p>This research aims to explore the determinants of lecturer performance at Islamic Universities in Makassar City using 327 foundation lecturers or civil servants. Data testing was carried out using AMOS (Analysis of Moment Structures). The results of this study provide evidence that leadership directly has a negative and insignificant effect on job satisfaction. Motivation has a negative and insignificant effect on lecturer performance, similar results were obtained in the indirect effect test, that work motivation has a negative and insignificant effect on lecturer performance through job satisfaction. The two-stage test results provide evidence that work motivation has a negative and insignificant effect on lecturer performance.</p> . Amiruddin, . Mahfudnurnajamuddin, . Mapparenta, Zainal Arifin, . Budiandriani Copyright (c) 2021 . Amiruddin, . Mahfudnurnajamuddin, . Mapparenta, Zainal Arifin, . Budiandriani http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/801 Sun, 28 Mar 2021 00:00:00 -0400 Situational Leadership Style Supports the Performance of Doctors in the Military Based Hospital https://ejbmr.org/index.php/ejbmr/article/view/780 <p>The doctor's performance played an important role in achieving the vision and mission of a hospital. Many factors affected performance, including leadership style, work environment, organizational learning, work motivation, work discipline and so on. This study aimed to analyze the influence of situational leadership style, work environment, organizational learning, and work motivation on performance. The research design used was quantitative analytic research with a causality approach. The data source was obtained in the form of primary data. Samples were a total sampling. Data analysis using Structural Equation Modeling (SEM) - AMOS. The results of the research were situational leadership style, work environment, organizational culture and work motivation partially or simultaneously had a positive and significant effect on the performance of general practitioners. The findings of the study were that the situational leadership style and work environment had a positive and significant effect on organizational culture, work motivation and performance of general practitioners. The direct influence of the situational leadership style on the performance of general practitioners was greater than the work environment, organizational culture, and work motivation.</p> Anastasia Dessy Harsono, Ratna Indrawati, Idrus Jus'at Copyright (c) 2021 Anastasia Dessy Harsono, Ratna Indrawati, Idrus Jus'at http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/780 Wed, 31 Mar 2021 06:49:24 -0400 Impact of Ethical Leadership and Mediating Effect of Organization Culture on Employees Performance: A Case of SSGC Zonal Office District Jacobabad Sindh, Pakistan https://ejbmr.org/index.php/ejbmr/article/view/810 <p>Ethical Leadership plays a vital role in every organization and is always seen as a positive perspective both in research and in practice and predicts the relation of employee performance and mediating role of organizational culture.</p> <p>The present research is conducted in a domestic public listed company named Sui Southern Gas Company (SSGC). The research was conducted for the purpose of evaluating the role of ethical leaders, followers who act and behave ethically, this paper presumes the high and low levels of ethical leadership and would show the positive and negative aspects of executives over employee performance and how organizational culture mediates and is affected by ethical leaders. In this paper primary resources were used, for the primary purpose, the questionnaire was spread to know the impacts of ethical leadership on employee performance and how organization culture mediates within SSGC.</p> Sadam Hussain, Arifa Bano Talpur Copyright (c) 2021 Sadam Hussain, Arifa Bano Talpur http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/810 Wed, 31 Mar 2021 07:17:03 -0400 The Effect of Diversity Management on Organizational Performance: The Case of Ethio-Telecom South West Region https://ejbmr.org/index.php/ejbmr/article/view/813 <p>The aim of this paper is examining the effect of diversity management on organizational performance by focusing on Ethio-Telecom (Ethiopian Telecommunication) South West region offices. Using Survey research design a quantitative data was randomly collected from a total of 120 employees. Path analysis was conducted to test the three research hypothesis. The result of empirical analysis showed that organizational diversity management constructs or dimensions (ethnicity, gender, and religion) are positively related with organizational performance. Hence, diversity management can positively influence employee productivity, satisfaction, creativity and innovation and better decision making there by fostering organizational performance.</p> Abdulhakim Mulu, Shemelis Zewdie Copyright (c) 2021 Abdulhakim Mulu, Shemelis Zewdie http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/813 Mon, 05 Apr 2021 04:28:06 -0400 Previous Years Audit Opinions, Profitability, Audit Tenure and Quality Control System on Going Concern Audit Opinion https://ejbmr.org/index.php/ejbmr/article/view/817 <p>This study was conducted to examine the effect of the previous year's audit opinion, profitability, audit tenure, and quality control systems on going concern audit opinion. This study uses mining sector companies and public accounting firms (PAF) that audited as samples in the study. The data analysis technique used is Path Analysis with Smart PLS 3 with a significance level of 5%. The result indicates that previous year's audit opinion, profitability has a significant impact on going concern audit opinion, meanwhile, audit tenure and quality control system have not significant. Furthermore, other results from this study indicate that the audit tenure, quality control system, and previous year's audit opinion through the quality control system has no effect on going concern audit opinion. The implication of this study to the company is expected to pay attention to various factors, especially financial conditions that can have an influence on going concern audit opinion because this opinion gives a warning to the company.</p> Aji Purnama Ramadhan, Mahendro Sumardjo Copyright (c) 2021 Aji Purnama Ramadhan, Mahendro Sumardjo http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/817 Wed, 07 Apr 2021 03:47:08 -0400 The Economic Impact of COVID-19 on Construction Industry: Oman’s Case https://ejbmr.org/index.php/ejbmr/article/view/806 <p>With the sudden onset of the COVID-19 pandemic in 2020, global economies have been severely disrupted. The decline of the aviation industry and the fall in global demand for goods and services have proved to be fatal for many countries already struggling with economic issues before the pandemic. In particular, for the Omani economy, falling oil prices and supply chain disruptions have dealt a severe blow to the construction industry. Not only the construction industry has seen a fall in financial support and funding, many players in the industry have also sustained the hit that further increases the financial burden of Oman's construction industry. In this article, the economic impacts of the COVID-19 pandemic on Oman's construction industry are analyzed using an inductive reasoning approach.&nbsp; Data are gathered from primary and secondary sources. Although the pandemic consequences are cruel, it is an opportunity to improve paradigms to absorb such events in the future.</p> Tariq Al Amri Copyright (c) 2021 Tariq Al Amri http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/806 Thu, 08 Apr 2021 03:44:52 -0400 Corporate Boards, Audit Committees and Voluntary Disclosure: A Case Analysis on Bangladeshi Listed Companies https://ejbmr.org/index.php/ejbmr/article/view/821 <p>The study tries to find the interaction of corporate disclosure and governance within the organization, focused stakeholders, and shareholders representation with internal information in the board. The paper investigates seven governance variables as the willful release of information proxy concentrated on organizational structure and functioning. Multiple regression has been performed to identify the explanatory power of the variables. The results are very much similar and consistent with the understanding that both internal and external control exist simultaneously to affect the shareholders' control to restrict each other. The results suggest that the size of the board does not affect the external control of voluntary disclosure. This paper can help to exhibit the relationship between proper and transparent corporate governance and required disclosure to reduce agency conflicts. This paper focused on the existing companies listed in the stock exchanges to identify and develop model to improve the agency setting. The paper should be interesting for the regulators, stakeholders, and practitioners to construct consistent policies with calls for more disclosure requirements in this agency setting.</p> Fakrul Ahmed Copyright (c) 2021 Fakrul Ahmed http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/821 Fri, 09 Apr 2021 04:12:49 -0400 Perception of Millennial Workforce upon ICT and Organizational Learning and Innovative Performance: The Mediating Role of Ambidexterity https://ejbmr.org/index.php/ejbmr/article/view/823 <p>The company's future performance cannot be reflected only in the current financial performance in the financial statements. Long-term company performance can be reflected by the technology being developed. The role of information and communication technology (ICT) is very important for a company to survive and be able to compete in modern business competition in the era of industry 4.0. Meanwhile, learning organization is fostering communication, knowledge exchange in order to promote the innovation. Ambidexterity capability of organization develops structures to manage innovation and achieve sustained success over time. The purpose of this study is to examine the influence of ICT and organizational learning on firm’s innovative performance which mediated by ambidexterity based on millennial workforce perception. The result of this research found that ICT has significantly positive influence on ambidexterity, but not significantly positive influence on innovative performance. Learning organization has significantly positive influence both on ambidexterity and innovative performance. Ambidexterity has significantly influence on innovative performance. The mediating role of ambidexterity had significantly positive enhanced the influence ICT on innovative performance. Meanwhile, ambidexterity had not significantly positive enhance the influence learning organization on innovative performance.</p> Kosasih Kosasih, Arif Widodo Nugroho Copyright (c) 2021 Kosasih Kosasih, Arif Widodo Nugroho http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/823 Mon, 12 Apr 2021 05:21:25 -0400 Revisiting the Hackman and Oldham Job Characteristics Model and Herzberg’s Two Factor Theory: Propositions on How to Make Job Enrichment Effective in Today’s Organizations https://ejbmr.org/index.php/ejbmr/article/view/767 <p>In the increasingly competitive business landscape of today’s world, human resource management ought to optimize on the organization’s most important resource, the human resource, to maintain competitiveness. Such is possible through continually building into the motivation and job satisfaction of employees. While attaining both motivation and job satisfaction would ordinarily require different approaches, one of the most fundamental of approaches is through job enrichment interventions. This paper thus sequentially argues from propositions of two widely acclaimed theories viz the job characteristics model and the Herzberg’s two factor theory that the creation of good work environments, regularly enhancing employee’s skills and applying inspirational motivation and individual consideration could lead to success of job enrichment interventions, thereby leading to enhanced employee motivation, enhanced job satisfaction, and enhanced organizational performance.</p> Marwa Moses Siruri, Stephen Cheche Copyright (c) 2021 Marwa Moses Siruri, Stephen Cheche http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/767 Tue, 13 Apr 2021 10:03:18 -0400 Psychological Profiles of Successful Career Nurses: Implications for Managerial Psychology in an Era of Covid Challenge https://ejbmr.org/index.php/ejbmr/article/view/829 <p>We present findings from a 2020 follow-up study of 159 senior hospital nurses involved in the front-line care of COVID patients in urban centres in Northern England, prior to the “second wave” of COVID patients in November 2020. In 2020 further measures of adjustment stress (including PTSD), and self-actualization were added to earlier measures of personality adjustment, work-life stress, and career intention. Principal component and cluster analyses identified 3 main types in the 2020 follow-up cohort: A ‘Actualizing Professionals’; (N=59); B ‘Strong Professionals’ (N=55); C ‘Highly Stressed Nurses’ (N=30). The research model driving this research is that of Critical Realism which identifies the process of morphogenesis which creates a constructive dialogue for social change on behalf of nurses, who faced almost overwhelming stress in caring for COVID patients. We have identified two types of dedicated nurses with a hardy personality style which has helped them face severe stress in emerging as psychologically strong, self-actualizing individuals. These psychological profiles have implications for understanding and supporting women in a wider range of professional and managerial roles.</p> Christopher Adam-Bagley, Alice Sawyerr, Mahmoud Abubaker Copyright (c) 2021 Christopher Adam-Bagley, Alice Sawyerr, Mahmoud Abubaker http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/829 Wed, 14 Apr 2021 03:53:54 -0400 Exploring Globalization on the Perspective of Female Tea Garden Workers of Bangladesh https://ejbmr.org/index.php/ejbmr/article/view/830 <p>The conflict between flat and spiky world is a source of ongoing discourse. There is an abundance of literature explaining how the flat world mocks itself with the spikiness throughout. There is a lack in constructing trust-based relationships, connecting capabilities and amplifying innovation and learning across the spikes. The paper will focus on exploring the real status of the world whether it is flat or spiky on the context of female tea worker of Bangladesh along with analyzing the natural and social scenario of environment and job field of female tea worker in which they are suppressed and their level of consciousness about their rights and privileges. The paper will follow the research question-How do the arguments of flat and spiky worlds fit when tested from the perspective of female tea garden worker of Bangladesh? Furthermore, the paper uses qualitative research method to build arguments beyond the gaps that existing literature provides.</p> Sumaya Khan Auntu Copyright (c) 2021 Sumaya Khan Auntu http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/830 Fri, 16 Apr 2021 00:00:00 -0400 Financial Distress of Registered Banking in Indonesia STOCK Exchange: Review of the Good Corporate Governance Aspect and Banking Performance https://ejbmr.org/index.php/ejbmr/article/view/832 <p>This study aims to analyse the effect of good corporate governance (GCG) mechanisms and financial performance on the Financial Distress of banks listed on the Indonesia Stock Exchange. What utilized a quantitative approach to collect the data. And the causal research design is used to examine the influences. The research population was 45 banks which are listed on the Indonesia Stock Exchange in 2019. The sample of this research was 15 banks that met the sampling criteria by purposive sampling. The results showed that Institutional, Managerial, Independent Commissioner Board Composition, Audit Committee, CAR, and LDR significantly affected financial distress. The Non-Performing Loan (NPL) has a positive and significant impact on economic desperation.</p> Wiwip Wilevy dan Augustina Kurniasih Copyright (c) 2021 Wiwip Wilevy dan Augustina Kurniasih http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/832 Mon, 19 Apr 2021 03:58:32 -0400 A Correlation between Process Management and Procurement Efficiency in Manufacturing Sector https://ejbmr.org/index.php/ejbmr/article/view/776 <p>Procurement has been evolved with this era of evolution. Now procurement has become an important part of supply chain, hence the performance and the quality of procurement is measured for the continuous improvement. Here process management and process design play very crucial role. The study aims to identify the relationship between process management and the procurement efficiency. The literature review would support the finding of this study by previous studies and researchers’ findings showing the linkage between these two variables. Several researchers in the literature have addressed the positive impact on procurement efficiency by integrating, and implementing the process management approach, and drew their findings in the favor of this approach. The study is based on the qualitative research, for which the data was taken from the secondary sources, as well as from the primary source, through unstructured interviews from the procurement professionals in different organization of manufacturing sectors. The study concludes the valid and value added results, which are showing the significant and positive relationship between process management approach and the procurement efficiency. In addition, this leads to suggestion of some more valuable implementations.</p> M. Laraib, M. Asim, S. Manzoor Copyright (c) 2021 M. Laraib, M. Asim, S. Manzoor http://creativecommons.org/licenses/by-nc/4.0 https://ejbmr.org/index.php/ejbmr/article/view/776 Wed, 21 Apr 2021 09:29:41 -0400