European Journal of Business and Management Research European Journal of Business and Management Research en-US <p>The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party.</p> <p>Submission of the manuscript&nbsp;represents&nbsp;that the manuscript has not been published previously and is not considered for publication elsewhere.&nbsp;</p> (Editor-in-Chief) (Support Team) Mon, 02 Mar 2020 13:55:09 -0500 OJS 60 Study The Effects Of Corporate Image, Service Quality And Price Perceptions On Customer Satisfaction And Purchase Loyalty (A Survey On Pertamina In South Sulawesi Province) <p>This study seeks to analyze the influence of corporate image, quality services and price perceptions of Pertamina product customer satisfaction, analyze the influence of corporate image, service quality and price perceptions on purchase loyalty, analyze customer satisfaction on purchase loyalty, and analyze the influence of corporate image, service quality and price perception through customer satisfaction on purchase loyalty. The study was conducted at the Pertamina Office in South Sulawesi Province with a population of 5,540 people and a sample of 277 respondents based on a 5% Quota sampling method. Data were analyzed using the Structural Equation Model using AMOS 18. The results found that corporate image, service quality and price perception had a positive and significant effect on customer satisfaction. Corporate image, service quality and price perception have a positive and significant effect on purchase loyalty. Customer satisfaction has a positive and significant effect on purchase loyalty. Feelings of pleasure using the product as an actualization of the attitude of customer loyalty, corporate image and service quality through customer satisfaction has a positive and significant effect on purchase loyalty, while price perception through customer satisfaction has a positive and insignificant effect on purchase loyalty.&nbsp;</p> Paulus Johan Lolo Copyright (c) 2020 Paulus Johan Lolo Mon, 02 Mar 2020 13:55:24 -0500 Analysis of Investors Herding Behaviour: An Empirical Study from Istanbul Stock Exchange <p>This study investigates the existence of herding behavior in Istanbul Stock Exchange using a narrow index for the period between January 1, 2000 and December 31, 2018. Besides, the study tests herding behavior of investors during high and low volatility periods. The data is collected from Finnet and it contains daily, weekly and monthly return data. The study uses both CSSD and CSAD models. The finding of the study shows that herding is more prevalent when the market falls and from the three data type it is more prevalent in the daily data. This shows that investors behave rationally when the market rises and they become irrational when the market falls. On the other hand, the level of herding is considerably significant during high market volatility periods. Therefore, we conclude that there is aymmetrical investor behavior in Istanbul Stock Exchange.</p> Ali Mohammed Adem, Serra Eren Sarıoğlu Copyright (c) 2020 Ali Mohammed Adem, Serra Eren Sarıoğlu Tue, 10 Mar 2020 16:36:05 -0400 Improving Supply Chain Management of a Distribution Firm Using ERP System <p>This research deals with how the Supply Chain Management of a Distribution company can be improve by using the ERP System. Efficient Supply chain management has prominent role in placing the company at competitive advantage &amp; enhances the productivity of firm. Supply chain management is the strategy which aims for decreasing the costs &amp; enhancing the customer satisfaction. ERP is considered to be Productive instrument for the company which fits as per the need of consumer &amp; distributors. ERP provide the quality system, user satisfaction and system usage. It helps in better planning; decision making and increases the overall performance of the organizational performance. Efficient time management is also provided by ERP.</p> Umair Khan, Asim M., Manzoor S. Copyright (c) 2020 Umair Khan, Asim M., Manzoor S. Tue, 10 Mar 2020 17:00:47 -0400 Importance and Challenges of Green Supply Chain Management in Healthcare <p>This research is related to the importance of the Green Supply Chain Management within in Healthcare sector. Further, the challenges related to it are also discussed. Green building operations are necessary not only for the population but for the environment as well. Awareness related to it is increasing especially in the area of the supply chain management areas. Efficient Supply chain management is necessary within the healthcare sector. Social &amp; economic benefits are generated through green supply chain management. Supply chain management plays a significant role in waste management. Communication &amp; government challenges are considered to be some of the challenges of the Green Supply Chain Management within in Healthcare sector.</p> Wajeeha Ahmed, Asim M., Manzoor S. Copyright (c) 2020 Wajeeha Ahmed, Asim M., Manzoor S. Wed, 11 Mar 2020 15:55:31 -0400 Auditors’ Opinion: The Paradox of “True and Fair View” of Financial Statements <p>The appropriateness of the age-old accounting phrase “true and fair view” has been questioned in recent times. This stems from the irreconcilable corporate failures of entities whose financial statements had been earlier adjudged, by audit opinion, as being “true and fair”. In the light of the increasing doubts about the truism of financial statements, the objective of this study is to examine how true and fair financial statements are, and propose an alternative concept for use in expressing audit opinion on financial statements. The desk-based approach supplemented with information from some accounting practitioners, is used and the method of analysis is explanatory in nature. The issues highlighted in the discourse on the “true and fair view” concept corroborate the opinion of previous empirical studies that it is virtually and currently unrealistic to describe financial statements as being “true”. It is thus recommended that the phrase should rather be ‘’that the financial statements present fairly the state of the affairs of the organization’’.</p> Raphael S. Etim, Mfon S. Jeremiah, Ofonime O. Jeremiah Copyright (c) 2020 Raphael S. Etim, Mfon S. Jeremiah, Ofonime O. Jeremiah Sat, 14 Mar 2020 13:52:31 -0400 The Supervisor’s Support For Silence And The Organizational Commitment: The Mediating Role Of Organizational Silence Behavior <p>The aim of this study was to test the relationship between supervisor support for silence and organizational commitment, as well as testing the relationship between supervisor support for silence and organizational silence behavior.&nbsp; The study also aimed to identify the relationship between organizational silence behavior and organizational commitment, as well as the test of the mediation role of silence behavior in the relationship between supervisor support for silence and organizational commitment.</p> <p>The study was applied to a sample of (365) employees from Assiut university in Egypt.&nbsp; The current study used Brinsfield (2009) scale to measure the supervisor support for silence, and organizational silence behavior which was prepared based on several studies (Morrison &amp; Obligation either, Melliken; 2000; Pinder &amp; Harlos, 2001;&nbsp; Vakola &amp; Buradas, 2005) where the organizational commitment was measured by Morrow (1983).</p> <p>&nbsp; Data analyzed using the SPSS program Data, as well as the AMOS program to test the quality of compatibility between data collected and theoretical data, and the structural model to test the hypotheses of the study.</p> <p>The study found that there is a negative relationship between the supervisor's support for silence and the organizational commitment. There is a positive correlation between supervisor support for silence and organizational silence behavior and a negative relationship between the behavior of organizational silence and organizational commitment. The study also found that the Organizational Silence behavior mediated the relationship between Supervisor’s support for silence and the Organizational Commitment.&nbsp; Directions for managerial implications are recommended to Assiut University. The study ended with the limitations and avenues for future research.&nbsp;</p> Adel R. M. Rayan, Nadia A. M. Ali, Mostafa S. K. Abdel Moneim Copyright (c) 2020 Adel R. M. Rayan, Nadia A. M. Ali, Mostafa S. K. Abdel Moneim Sat, 14 Mar 2020 14:11:30 -0400 Impact of Information Technology on Internal Supply Chain Management Implementation of RFID Tags <p>This research is related to the effects produced by Information technology on the Internal Supply Chain Management of the companies. It tells how the organization works through IT. RFID tags within the organization are associated with multiple advantages especially it is beneficial for managing the supply chain. The cost efficiencies &amp; cost-effectiveness are promoted by multiple elements. RFID is a path towards the future. The future wants everything which is not only flexible and innovative but also the least expensive in order to give the best customer service. It is represented by the study that through RFID tags the major benefit attain is that data transfer is easy. Furthermore, it has better data capturing quality.</p> Shaharyar Khan, Asim M., Manzoor S. Copyright (c) 2020 Shaharyar Khan, Asim M., Manzoor S. Sat, 14 Mar 2020 14:19:58 -0400 The Influence of Music as a Key Element of Sales Promotion <p class="Abstract">Visual factors such as exposure, colors, fragrance, music for sale, are a way of communicating between buyers and sellers, which influence consumer decision-making in buying and selling or can also be referred to as a face-to-face deal designed to influence in the decision of a group of persons or a single person to make a purchase. Music as a powerful tool can offer great sales by making consumers feel positive, secure and happy in their purchases. Buyers also consider music to be a personal connection that affects the emotions and mood of the buyer, the genre of music released in the store has an effect on how the shopper views himself in the social environment and in the end it has an effect on the relaxation and mood of the buyer. The combination of genre, tempo, sound and a combination of (recent and old) musical hits enable sales to increase as consumers tend to stay in the market longer until the end of their favorite song, in the meantime during the attitude he puts in his basket unplanned things influenced by the background music, on the other hand the combination of the right colors provides a boost in sales. The purpose of this research is to recognize the influence of different genres of music on the concentration of purchases. By gathering information through research from various literatures, through respondents who frequent shopping malls and follow the various offers the paper comes with some conclusions and recommendations</p> Shaip Bytyçi Copyright (c) 2020 Shaip Bytyçi Sat, 14 Mar 2020 14:28:08 -0400 Branding Public Universities in Ghana: A Supply Chain Perspective <p>Public universities in Ghana are funded by the state. In spite of this privilege, increased demand for improved facilities and the need for the introduction of innovative and competitive programmes, coupled with intense competition from their private counterparts have increased the pressure on these universities to either innovate or risk being crowded out from the market. The purpose of the paper is to investigate branding strategies adopted by public universities and their effects on meeting stakeholder expectations. The study analysed branding strategies of six public universities in Ghana. The findings revealed that most public universities’ branding strategies focused mainly on improvement of physical infrastructure; the provision of state-of-the-art laboratories; broad band internet services; the introduction of market driven programmes; the mounting of huge signposts and pull-up banners among others. Indeed, the research revealed that the ultimate goal of branding these institutions is to be able to appeal to prospective students and attract well-qualified and competent faculty members. However, further findings point to the fact that little attention is paid to perhaps the most important stakeholders - the students, who according to the extant literature serve as major stakeholders and brand ambassadors for these institutions. This study is significant because it brings to the fore essentials of branding and brand strategies appropriate to academic institutions and also re-orient educational authorities about the importance to rethinking the educational supply chain from the upstream through the midstream or the institutions through the downstream.</p> Mawuko Dza, Evans Kyeremeh, Samuel Affran Copyright (c) 2020 Mawuko Dza, Evans Kyeremeh, Samuel Affran Sat, 21 Mar 2020 11:55:35 -0400 A Field Research On Youth’s Brand Loyalty And Brand Sensitivity In Clothes: A Application in Turkey <p>The purpose of this study is to measure brand loyalty and brand sensitivity among high school students. The research sample was composed of 338 vocational high school students in a district of Southeastern Anatolia. Questionnaire was used as data collection tool in the study. The questionnaire included demographic factors, socio-cultural factors and psychological factors to measure brand loyalty and brand sensitivity. The collected data were analyzed with SPSS program. Findings have shown that there was no significant difference between men and women with both brand loyalty and brand sensitivity, and that education level of parents, families, peers and social class positively affected brand sensitivity. It has also been found that psychological factors had a positive effect on brand loyalty and brand sensitivity of young people.</p> <p>&nbsp;</p> Yakup Durmaz, Özlem Özer, Sinan Çavuşoğlu Copyright (c) 2020 Yakup Durmaz, Özlem Özer, Sinan Çavuşoğlu Sat, 21 Mar 2020 12:17:51 -0400 Social Norms and Entrepreneurial Intent of Graduating University Students in North West Nigeria <p>This study investigated the correlation between social norms and entrepreneurial intent of graduating university students in North West Nigeria. The study adopted quantitative research design. The study population was graduating students from seven universities selected from among the fourteen universities in Northwest Nigeria. A sample size of 379 was estimated from 24,000 graduating students using Krejcie and Morgan (1970) table. However, 364 questionnaires were retrieved. Simple random sampling was used to select the students who participated in the study. Data analysis was conducted using correlation analysis, and linear regression analysis of the study variables. The study revealed a positive and significant relationship between social norms and entrepreneurial intent (r=.721<sup>**</sup>p=0.000&lt;0.001). Furthermore, the study revealed that social norms can significantly explain 51.8% of the variation in entrepreneurial intent (Adjusted R<sup>2</sup>=0.518, p=0.000&lt;0.05). The study concluded that appropriate social norms enhance development of entrepreneurial intent in students. The study recommended that the management of universities such as directorates of student welfare should put in place environments that promote building appropriate social norms among students.</p> Muhammad Kabir Abbas, Olutayo K. Osunsan, Muhammad Kibuuka Copyright (c) 2020 Muhammad Kabir Abbas, Olutayo K. Osunsan, Muhammad Kibuuka Sat, 21 Mar 2020 17:17:59 -0400 Influencing Factors For Employees’ Usage Intention of Internal Social Media Communication Technologies <p class="Abstract"><span lang="EN-US">This study explores motivating and hindering factors for internal social media usage in organizations using the Theory of Planned Behavior. Organizational communication quality was considered as a unique moderating factor between social norms and usage intention. This qualitative study consists of 16 individual interviewees from 6 different organizations. Findings revealed that motivating factors included improvements to: organizational processes, knowledge management, and communication. Hindering factors included a lack of information concerning the personal benefits. It would seem that the better the communication quality is, the more the perceived social norms of usage is supported and thereby the intention for usage. </span></p> Kristen Nicole Werling Copyright (c) 2020 Kristen Nicole Werling Sat, 21 Mar 2020 17:40:49 -0400 Performance Evaluation of Water Supply Company (PDAM) in Depok <p>The aim of this study to evaluate the performance of PDAM Tirta Asasta Depok City in 2017-2018. In this research, using qualitative methods as a result of analysis by the phenomenological approach. This study refers to the Board of Water Supply System Improvement Implementation (BPPSPAM) No. 002/2010 On PDAM Performance Assessment as an indicator of performance appraisal. The results of this study indicate that PDAM Tirta Asasta Depok obtain ratings by category "Healthy" in 2017 and 2018. While it can be categorized as healthy, there are some indicators that need to get the company's attention in this regard: the financial aspects of indicators Return On Equity (ROE) and operating ratio. Aspects of service with technical indicators of service coverage, customer growth as well as domestic water consumption. Operational aspects of the indicators of production efficiency, Non Account Water (NRW). As well as aspects of human resources with the ratio of employee training load. Additionally, PDAM Tirta Asasta Depok on the assessment of drinking water quality requirements show has not been optimal. Therefore, management of PDAM Tirta Asasta Depok required to assign priority handling in improving corporate performance.</p> Muhammad Haekal, Prap tiningsih Copyright (c) 2020 Muhammad Haekal, Prap tiningsih Sat, 21 Mar 2020 17:51:38 -0400 Mediation of Employee Competence in the Relationship Between Knowledge Sharing and Performance Improvement of Banking Company Employees <p>This study was conducted to determine if knowledge sharing and competence, has a positive and significant influence on employee performance in the Rural Bank Company in Indonesia. This study has three variables, namely knowledge sharing and competence as an independent variable and the performance of employees as the dependent variable. Data were obtained through interviews and questionnaires to employees in Rural Bank Company in Indonesia with a sample size of 145 people. This research method using descriptive method and the method of verification. Data processing is done by using path analysis. The results of this study indicate that Knowledge sharing positive effect of 28.9% in the form of employee performance, which means that with improvements in the implementation of knowledge sharing in Rural Bank Company, then it will be better the performance owned employee. Besides competence also have considerable influence, namely 10.2% in the form of employee performance</p> Dematria Pringgabayu, Emilia Fitriana Dewi, Kurnia Fajar Afgani Copyright (c) 2020 Dematria Pringgabayu, Emilia Fitriana Dewi, Kurnia Fajar Afgani Sun, 22 Mar 2020 00:00:00 -0400 Public-Private Partnership: An Analysis of the Legal Features of PPP Instrument in the Albanian Reality <p>Ensuring high productivity in public services has been required to be achieved by reducing costs and at the same time by raising standards. This is indeed a challenge intended for which the public sector has turned its eyes on the market. The latter's mechanisms and management methods used by the private sector in the production and delivery of services have become the management philosophy that has characterized public sector reforms in recent decades. Nowadays the main objectives of public sector organizations are to reduce costs and increase the efficiency of operations, which has steered these organizations towards the outsourcing model. Transferring or subcontracting a private entity for some of the operations of public institutions is a concept already known to public sector managers. Heads of various public institutions see the transfer of part of their operations or all operations to private entities as the proper way to provide added value public services. One of the widely used ways of engaging private parties in public projects is the Public Private Partnership (PPP). Implementation of this public-private partnership ensures immediate service availability, debt and public budget avoidance, management, technology and higher performance in service standards and contract enforcement. This type of engagement requires a great deal of attention to the legal framework in order for the private sector to participate in public affairs and services in a regular and reasonable manner and also in order to protect the public interest, maximize the value for money and ensuring appropriate risks sharing.</p> Artan Spahiu Copyright (c) 2020 Artan Spahiu Tue, 24 Mar 2020 08:03:38 -0400 Predictors of Church Participation In Effutu Municipality, Ghana: A Marketing Perspective <p>The budding rate of churches in recent past has been on the rise due to myriad of factors ranging from miracle seeking, economic sustainability and the quest to be different in the wake of competition. A cross-sectional survey was used for the study. The population for the study comprised all church in the Efutu Municipality, totalling 400. A sample size of 292 respondents was selected using convenience sampling technique. Questionnaires were used to elicit information from respondents. Descriptive statistics were used to analyze research objectives while Pearson product moment correlation was used to test the relationship between the variables. The study concludes that; preaching style and branding are significant in increasing church participation. However, physical evidence such as church building, signage and ambience do not influence church participation.</p> Rexford Owusu Okyireh, George Kankam, Daniel Opoku Copyright (c) 2020 Rexford Owusu Okyireh, George Kankam, Daniel Opoku Wed, 25 Mar 2020 13:59:28 -0400 Local R&D Capacity Building Strategies in the Two Decades Prior to the Great Recession of 2008: The Case of ICTs in Spain <p>This article analyses the standardisation of business R&amp;D in a technologically dependent country -Spain-, in a high technology sector -telecommunications and electronics -and in a key stage of its journey, marked by a double process of rapid technological change and intense liberalisation. Focused on the key telecommunications company - CTNE/Telefónica - but attentive to the general framework, its purpose is to explore from a business perspective whether the semi-public telecommunications monopoly company -Telefónica- strengthened the predominant R&amp;D model in Spain or contributed to correct it, in a context of modernization and growth of the Spanish economy and with an eye on the foreign market. It seeks to explore, in this way, the effects of strategies to boost local R&amp;D capabilities in telecommunications and in some of the explanatory causes of the difficulties encountered. The article, with a clear interdisciplinary approach and descriptive orientation, is based primarily on exceptional primary sources, which allow both to verify results and reveal the gestation of policies.</p> Angel Calvo Copyright (c) 2020 Angel Calvo Sat, 28 Mar 2020 13:34:12 -0400 Competence, Work Culture and Performance of Honorary Teachers in Makassar Elementary School <p>We will exploration in explaining the contribution of competence to work culture; contribution of competence to teacher performance; the contribution of work culture to teacher performance; the contribution of competence through work culture to the work performance of Honorary Teachers In Makassar Elementary School is very important to do in determining the attitudes and policies of the city government towards Honorary Teachers In Makassar City. The study was conducted at Makassar Elementary School with a population of Honorary Teachers who have a Decree of limited time employment contract in 8 sub-districts in Makassar City, totaling 1,495 teachers. The total sample obtained was 317 teachers using the Slovin formula. The research hypothesis was tested using the Structural Equation Model through the help of AMOS vers. 20.0 programs. The results of the study provide evidence that the competencies possessed are proven to directly improve the work culture of honorary teachers. High competence is proven to directly be able to improve the performance of honorary teachers to a high level. Work culture directly has a significant positive effect on the performance of honorary teachers. Competence through work culture is indirectly proven to increase the work performance of Honorary Teachers in Makassar Elementary School to a higher level.</p> Sitti Nurbaya, Ismail Rasulong, Muh. Nur. R Copyright (c) 2020 Sitti Nurbaya, Ismail Rasulong, Muh. Nur. R Sun, 29 Mar 2020 06:30:21 -0400 Assessing the Level of Sustainability in the Egyptian Banking Sector <p class="Abstract"><span lang="EN-US">This research aims to evaluate Egyptian banks’ sustainable performance and to rank them according to the assessing framework criteria. The researchers depended on the 2017 annual reports of 26 Egyptian banks and sustainability reports (if available). Then, the banks were categorized according to their type (public, private, or Islamic). Finally, the banks’ total assets were extracted in order to further categorize the banks into small and large based on the threshold of EGP 75 billion.</span></p> <p class="Abstract"><span lang="EN-US">The data from the reports were analyzed using the content analysis application NPV11 to measure the sustainability adoption score. Then, a Kruskal-Wallis test was used to determine if there is a significant difference in sustainability banking performance score of public, private and Islamic sector banks in Egypt. Finally, a Spearman’s Rank Correlation was used to test correlation between bank size and sustainability adoption score.</span></p> <p class="Abstract"><span lang="EN-US">The results showed that there are only two banks that have significantly began to adopt sustainability practices from the private sector while no public or Islamic Bank showed any significant implementation. Furthermore, results reveled that there are nine banks with a score greater than zero and this was reasoned to be a result of the initiatives of the Central Bank of Egypt to provide low-interest loans to support small startup enterprises. Then, it was found that there isn’t significant difference in sustainability banking performance score of public, private and Islamic banks in Egypt. Finally, no significant relation between bank size and sustainability adoption score in Egypt was identified.</span></p> Aly Saad Mohamed Dawood, Omar H. Eldahan Copyright (c) 2020 Aly Saad Mohamed Dawood, Omar H. Eldahan Thu, 02 Apr 2020 15:08:40 -0400 An Assessment of the Relationship Between Part-Time Instructors and Performance of University Graduates in Kenya’s Economy: Effects of Salary Payments <p>In Kenya, Universities are divided into two categories; Public and private Universities.&nbsp; Finances of these Universities come from various sources such as fees received from modules one and two students, capitalization from the government, cash received from international and local organizations such as grants and monies generated by the Universities. Research has shown that despite receiving these monies from different sources, most Universities in Kenya have been submerged into financial crisis. This ranges from non payment of part time Instructors’ salaries and non payment of full time Instructors extra income for hours worked above the required time, among other factors. These facts notwithstanding, it has been observed that in Kenya’s Universities, the average ratio of part time Instructors to full time Instructors is 2:1 at a minimum. This implies that the part time Instructors input are of significance to the students’ final output and Kenya’s economy performance as well. It is expected that when part time Instructors are not rewarded for services rendered by them, the end result would translate into low quality graduates. This would not only affect the Universities standards but the graduates’ performance in the business world hence lowering the general education standard of the whole economy. The general objective of the study was an assessment of the relationship between part time Instructors and performance of Universities graduates in Kenya’s economy.</p> <p>The study applied the Theory of ‘A bird in Hand’ based on the fact that money loses value and therefore Instructors are interested in their cash returns at the earliest opportunity possible. A cross sectional research design was adopted since data was collected once within a short period. Total population comprised of forty eight Part time Instructors and twelve employment organizations from all regions of Kenya. The study applied a stratified random technique to select the despondences. The null hypothesis was tested at 5% level of significance.&nbsp; Findings of the study revealed a positive significant relationship between part time Instructors and performance of Universities graduates in the Kenyan economy. The study established that non payment of salaries, poor working conditions and&nbsp;&nbsp; all contributed towards the production of half backed graduates who could not match the industry requirements.</p> Grace Akinyi Musa Copyright (c) 2020 Grace Akinyi Musa Thu, 02 Apr 2020 17:55:37 -0400 Sociocultural Approach: The Development Of Salt Farmers Community In Jeneponto District Of South Sulawesi <p>As the smallest social unit in society, family is the first and foremost cultural environment in the context of developing various norms and behaviours that are considered important for personal, family and community life. In the context of family coaching in certain communities, the approach through sociocultural is considered very effective. The sociocultural approach in fostering family religious values ​​is more accommodating to certain cultural values ​​in an innovative and creative manner without losing substantial aspects of a religion. Family religious guidance in the salt farming community in Jeneponto district uses four model approaches, namely: personal approach, regional approach, traditional approach and linguistic approach. The sociocultural approach is considered effective because it touches the farmers directly without having to get rid of the values ​​of local wisdom that they have been practicing for a long time in their daily lives.&nbsp; The salt farmers’ community in Jeneponto district is a society from a weak economy group. Low level of education, natural factors that are not fertile, and the absence of irrigation facilities are the reasons in pursuing the profession as a salt farmer so that they have almost no other choice but to be a salt farmer.</p> M. Ilham Muchtar, Abbas ,, Hasan bin Juhanis, Andi Satrianingsih Copyright (c) 2020 M. Ilham Muchtar, Abbas ,, Hasan bin Juhanis, Andi Satrianingsih Fri, 03 Apr 2020 15:24:32 -0400 Examining Succession and Replacement Planning in Work organizations <p>Succession planning and replacement planning are both strategies that are incredibly important to the lifeline of any organization. Succession planning is a deliberate and systematic effort by an organization to ensure leadership continuity in key positions, retain and develop intellectual and knowledge capital for the future, and encourage individual advancement. Replacement planning is the process of identifying short-term and long-term emergency backups to fill critical positions or to take the place of critical people. This paper examines the role of succession and replacement planning in improving organizational performance. It established the importance; types; features and objectives of succession planning in the workplace. The paper juxtaposed replacement and succession planning in the workplace, established the development plan of replacement planning and examines how succession and replacement planning helps to improve on the performance of the organization. The paper identified that succession planning and replacement planning are two different strategies; succession planning is oriented around developing people through training, mentoring, coaching, while replacement planning is focused on meeting the demands of emergencies in the organization. The paper further identified that from the perspective of the workplace succession planning helps the organization to access the risk in key position, minimizes risk through appropriate compensation, recognition and management, and assuring the readiness of successors by identifying and training high potential employees. Replacement planning assumes a stable and unchanging organizational structure, which encourages silo-d thinking about talent since in most cases; replacements come from a specific specialty area. The paper concludes that these strategies are incredibly important to the lifeline of any organization as they both assists to improve organizational performance. The paper recommends that Organizations should make use of replacement planning and succession planning; together they can mitigate the risks of any organization going out of business.</p> Peace Ifidon Gabriel, Chris Samuel Biriowu, Eli Legg-Jack Dagogo Copyright (c) 2020 Gabriel Peace Ifidon, B. C. Biriowu, Dagogo Eli Legg-Jack Sun, 05 Apr 2020 17:01:50 -0400 Work-Life Balance and Employee Performance: A Literature Review <p>This paper is a review of literature on work life balance and employee performance in Nigeria as an attempt at knowledge building. This is a secondary research which sought to review literature in assessing work life balance in Nigeria and suggest suitable solutions for overcoming the problem of work life imbalance and its associatednegative spill over in order to enhance employee performance for optimum organizational output.&nbsp; We posit that employees who have balanced work and non-work roles are more likely to perform better, thusit is essential for employers to promote policies and structures that enhance work life balance of employees in their organisations.We conclude that there are systemic barriers that hinder the implementation of work life balance policies in Nigeria, such as leadership failure which has birthed political, economic and social challenges that are the primary sources of work life conflict, they include corruption, weak institutions that lack the capacity to monitor and enforce employment standards, high unemployment ratios, poverty, inflation and a plethora of others.&nbsp; We recommend that organisations provide flexible work arrangements to be enforced by government legislations that will statutorily empower employees to request for atypical work patterns, that the awareness of organisations be raised to the advantages of protecting workers’ rights to various leave initiatives that will improve employee wellbeing and managerial training to ensure managerial support for the demands of these policies.</p> Miebaka Dagogo Tamunomiebi, Constance Oyibo Copyright (c) 2020 Miebaka Dagogo Tamunomiebi, Constance Oyibo Sun, 05 Apr 2020 17:15:19 -0400